[Remote] Product Data Analyst

Note: The job is a remote job and is open to candidates in USA. NMI is a company that empowers partners with innovative payment solutions. The Product Data Analyst role involves leading data collection and analysis to inform product strategy, collaborating with various teams to drive data-driven decisions, and ensuring data integrity throughout the product lifecycle.ResponsibilitiesResponsible for leading the collection, analysis, and interpretation of data to drive product strategy, adoption and execution for the payment gatewayCreate and own data roadmaps to increase product performance transparency for product stakeholdersManage data analytics dashboards to track KPIs and deliver clear, actionable insights to product managersMonitor data accuracy, and support proactive investigationSupport ad-hoc reporting framework where product managers can gather and analyze relevant data including customer/CAM surveys, product usage statistics, and market researchConduct opportunity sizing analyses, develop forecasting models, and present data-driven insights to influence strategic decision-makingCollaborate with Engineering and Data Insights to design, build and document an analytics framework for product experimentation, A/B testing and advanced modeling to support long-term product performanceAnalyze large transaction datasets to uncover trends & opportunities across channels and payment methods (card, ACH, P2P)Help product managers define, track, review, and respond to relevant KPI metrics by establishing monthly, quarterly and yearly cadence of facilitated exploration and analysisRespond to performance inquiries from partners, support, engineering, support and product -communicate breakages and help drive resolutionMonitor transaction data integrity throughout the lifecycle, investigating incidents and anomaliesWork with product engineering to define how and what data points to collect from products. Partner across value streams to validate accuracy of financial data and driveClearly communicate data-driven findings to stakeholders on a monthly, quarterly and yearly cadence. Establish and inspect quarterly OKR’s to measure efficacy of growth initiativesContribute to data discipline across product by promoting an analytical approach, leveraging data-led experimentation for data-informed executionIdentify inefficient operational processes and automate to reduce manual requirementsPartner across teams to ensure financial reporting accuracy. Facilitate ledger and ACH reconciliation by identifying discrepancies, and optimizing settlement processes both internally and with partnersStay up-to-date on data science and contribute to the data analytics guild across NMISkillsBachelor's degree in a related field and/or 3+ years experience in a technical financial services role involving data analysis and interpretationPassion for data-driven decision making and drive to dig into our data, spot trends & anomaliesStrong analytical skills with attention to detail for investigation and identification of issues within complex financial systemsTrack record of proactive issue-response and initiative progression including activation across value streamsStrong written communication, verbal communication, and business acumen for effectively collaborating across technical and non-technical stakeholder groupsIndependent work ethic and ability to thrive in a fast-paced, agile product environmentExperience documenting SOPs detailing data ingestion, processing, and reporting for constructed frameworks and ancillary toolsInterest in data science and establishing data discipline across product teamsExcellence in conceptual thinking and analytical problem solvingProficiency with data visualization tools (Tableau, PowerBI) and Excel/GoogleSheetsExperience building data pipelines (ELT) ...via Fivetran, BigQuery and dbt or similar toolingBenefitsCompetitive compensationFlex PTO PolicyHealth, Dental and Vision InsuranceLife, ADD, Short-term and Long-term Disability insurance401k matching up to 4% after two months of serviceFlexible Spending Account13 Paid HolidaysBonusly colleague rewardEmployee referral programPaid Parental LeaveCompany OverviewNMI is powering the next generation of embedded payments with its modular payment acceptance platform and industry-leading gateway. It was founded in 1998, and is headquartered in Schaumburg, Illinois, US, with a workforce of 201-500 employees. Its website is http://www.nmi.com.