[Remote] Director, Technical Consultant

Note: The job is a remote job and is open to candidates in USA. Ramp is a financial operations platform focused on transforming how finance teams operate in the age of AI. As the Director of Technical Consulting, you will lead the Technical Consultant organization, overseeing customer onboarding, integration, and success, while collaborating with various teams to enhance customer engagement and product development.ResponsibilitiesOwn and lead Ramp’s full Technical Consultant function, guiding their professional development, fostering a high-performance culture, and ensuring alignment with Ramp’s strategic goalsPartner with Sales, Account Management, Product, and Partners to advocate for integration development that aligns with customer needsCollaborate with Ramp Customer Success and Account Management leaders to ensure customers effectively utilize our product and achieve their goalsSupport Sales and Post-Sales teams in executing advanced technical and accounting implementations for RampDevelop and implement strategies to improve customer engagement, increase renewal rates, and identify opportunities for upsellingWork alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practicesProvide strategic input to the product development process, ensuring that customer feedback and market trends are incorporatedSkills8+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles5+ years in a leadership role, managing technical teams in a SaaS or financial technology environmentBachelor's degree in computer science, engineering, business, finance, accounting, or a related fieldProficiency in IdP, HRIS, and/or ERP solutionsExceptional communication, organizational, and project management abilitiesStrong skills in engineering, system design, and technical specification writingA proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environmentProven ability to lead and inspire a team, driving results and fostering a collaborative cultureExpertise in accounting systems, controllership needs, and finance/accounting workflowsBenefits100% medical, dental & vision insurance coverage for youPartially covered for your dependentsOne Medical annual membership401k (including employer match on contributions made while employed by Ramp)Flexible PTOFertility HRA (up to $10,000 per year)Parental LeavePet insuranceCentralized home-office equipment ordering for all employeesHealth and Wellness stipendIn-office perks: lunch, snacks, drinks, and moreBudget for intra-office travelRelocation support to NYC or SF (as needed)Company OverviewRamp is a financial technology company that develops software for corporate spend management, finance operations, and business payments. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://ramp.com.Company H1B SponsorshipRamp has a track record of offering H1B sponsorships, with 3 in 2026, 29 in 2025, 24 in 2024, 11 in 2023, 10 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.