[Remote] Customer Success Manager (North America)

Note: The job is a remote job and is open to candidates in USA. Speria is seeking a Customer Success Manager to join their growing Customer Success team. The role involves managing a portfolio of enterprise and large mid-market customers, driving engagement, product adoption, and ensuring long-term value realization.ResponsibilitiesOwn and manage a portfolio of enterprise and large mid‑market customers in a high‑touch Customer Success modelDrive customer engagement, product adoption, and long‑term value realizationLead recurring cadence calls, success planning, and renewal readinessProactively identify risks, opportunities, and expansion signals within your accountsPartner closely with Sales, Support, and Projects teams to deliver a seamless customer experienceSkillsProven experience in Customer Success, or a similar client‑facing roleExperience managing enterprise or large mid‑market customersDemonstrated ownership of renewals, customer cadence, and long‑term account healthStrong written and verbal communication skillsAbility to work independently and proactively in a remote environmentExperience in SaaS or technology‑enabled productsAny exposure to agriculture, food production, or industrial softwareBackground in Professional Services or Implementations transitioning into Customer SuccessSpanish language skills (a plus, not required)Company OverviewSperia is a global technology and services partner for food supply chain optimization management, supporting mission-critical operations end-to-end. It was founded in 2026, and is headquartered in Stockholm, , SE, with a workforce of 201-500 employees. Its website is https://speria.com/.