WFH Customer Success Coverage Advisor

Remote Full-time
About the position

AO Globe Life is actively hiring Remote Client Support Specialists to join our fully remote, mission-driven team. This role is ideal for recent or soon-to-be graduates with degrees in business, marketing, communications—or for anyone who thrives in a people-focused, service-first environment. We provide hands-on training, all leads, and a structured support system to help you succeed while working from anywhere.

AO Globe Life serves union members, credit union clients, and veterans across the U.S., providing supplemental benefit options that help protect their families’ financial futures. With a legacy spanning 70+ years, we continue to grow by empowering our agents to make a lasting impact—remotely, flexibly, and with integrity. If you're looking to launch a career that blends purpose, flexibility, and long-term opportunity—apply today. We’re ready to support your success.

Responsibilities
• Conduct scheduled virtual consultations via Zoom
• Guide clients through personalized benefit options and enrollment
• Maintain clear and accurate client records
• Provide professional, client-first support throughout the process
• Participate in ongoing mentorship, development, and team training sessions
• Build meaningful relationships that support both the client and your long-term career success

Requirements
• Strong communication and interpersonal skills
• Organized, self-driven, and comfortable working independently
• Confident on video and experienced with digital tools and virtual platforms
• Passion for helping others and contributing to a greater mission
• Must be authorized to work in the U.S.
• Must have a reliable internet connection and a Windows-based laptop with a working webcam

Nice-to-haves
• Prior experience in customer service or consultative roles is a plus, but not required

Benefits
• 100% remote role with flexible scheduling
• Weekly pay with commission-based earnings
• All warm, pre-qualified leads provided—no cold calling
• Vested renewal structure for long-term income growth
• Equity opportunity and monthly/quarterly performance bonuses
• Full training and licensing support
• Clear path to leadership for high-performing team members
• Supportive, people-first team culture

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