Virtual Receptionist - Temporary (Mental Health/Medical Office)
About the position
The Temporary Virtual Receptionist at Upstream Mental Health will provide essential administrative support during a short-term period while primary staff are on vacation. This role is crucial for maintaining smooth operations in a telehealth environment, requiring excellent communication skills and a client-focused approach.
Responsibilities
ย Answer incoming office calls.
,
ย Assist clients with real-time tech issues during telehealth appointments.
,
ย Schedule/Reschedule appointments using our practice management system, Simple Practice.
,
ย Address time-sensitive administrative tasks and manage client concerns promptly.
,
ย Communicate with clinicians and supervisors regarding time-sensitive issues.
Requirements
ย Prior administrative or receptionist experience, specifically in a therapy or medical practice.
,
ย Comfortable using technology and troubleshooting minor tech issues.
,
ย Excellent verbal and written communication skills.
,
ย Ability to maintain confidentiality and professionalism in a mental health setting.
,
ย Familiarity with Simple Practice or similar electronic health record (EHR) systems.
,
ย Familiarity with Google Workspace/Google Suite.
,
ย Ability to empathically interact with diverse client populations.
Nice-to-haves
Benefits
ย Remote work opportunity
,
ย Flexible working hours within standard business hours
Apply Now
The Temporary Virtual Receptionist at Upstream Mental Health will provide essential administrative support during a short-term period while primary staff are on vacation. This role is crucial for maintaining smooth operations in a telehealth environment, requiring excellent communication skills and a client-focused approach.
Responsibilities
ย Answer incoming office calls.
,
ย Assist clients with real-time tech issues during telehealth appointments.
,
ย Schedule/Reschedule appointments using our practice management system, Simple Practice.
,
ย Address time-sensitive administrative tasks and manage client concerns promptly.
,
ย Communicate with clinicians and supervisors regarding time-sensitive issues.
Requirements
ย Prior administrative or receptionist experience, specifically in a therapy or medical practice.
,
ย Comfortable using technology and troubleshooting minor tech issues.
,
ย Excellent verbal and written communication skills.
,
ย Ability to maintain confidentiality and professionalism in a mental health setting.
,
ย Familiarity with Simple Practice or similar electronic health record (EHR) systems.
,
ย Familiarity with Google Workspace/Google Suite.
,
ย Ability to empathically interact with diverse client populations.
Nice-to-haves
Benefits
ย Remote work opportunity
,
ย Flexible working hours within standard business hours
Apply Now