US Client Solutions Director; Influencer Marketing

Remote Full-time
Position: US Client Solutions Director (Influencer Marketing)
Location: New York

US Client Solutions Director (Influencer Marketing)

Location: New York, NY (Hybrid)

Salary (base): $120,000–$130,000 (commensurate with experience) + bonus/commission potential + benefits

Working model: Hybrid (New York office + home working)

About The Goat Agency

Goat is part of WPP Media, the world’s leading media investment company. Since 2015, we’ve helped brands unlock measurable business impact through influencer marketing. Today, we’re a global leader in the space, delivering award-winning campaigns across 70+ countries.

You’ll collaborate with 500+ social natives worldwide to build and scale influencer programmes - from short-term activations to always-on ambassador strategies. We treat influencer as a full-funnel channel, supported by a data‑led approach built on insights from tracking 100,000+ influencers and campaign performance. We combine expert relationship management, social‑first creative strategy, paid media, and advanced measurement to deliver results that matter.
Role

overview

We’re seeking a strategic, commercially minded leader to accelerate revenue growth and deepen relationships across the WPP Media client ecosystem. As Global Client Solutions Director, you will lead growth planning and execution for priority clients, connect the right parts of WPP Media and Goat to drive client outcomes, and ensure strong commercial governance and consistency across markets.

This role is pivotal in delivering exceptional client engagement, scalable growth, and strong commercial performance, anchored from our New York hub and working closely with global teams.
What You’ll Do
• Client growth planning:
Partner with WPP Media client leads to build client‑specific growth plans, targets, and opportunity pipelines; translate insights into scalable net revenue growth for Goat.
• Priority client management:
Identify priority accounts based on growth potential; own account‑level growth strategies, targets, and progress tracking.
• New business & RFP leadership:
Drive global new business support for WPP Media agencies; lead and contribute to RFP processes, applying best practice to improve consistency, margin, and win rates.
• Commercial strategy & focus:
Maintain a clear view of commercial potential and the actions required to unlock it; prioritise time and activity against defined revenue objectives.
• Team leadership:
Lead and develop a team responsible for client relationship growth and delivery oversight; ensure capability in senior stakeholder engagement and negotiation.
• Continuous development:
Build a culture of high performance and continuous improvement through coaching, upskilling, and clear standards.
• Client relationship management:
Act as a connector between WPP Media global teams and Goat local market teams for major clients; provide proactive strategic and commercial guidance.
• Stakeholder engagement:
Build trusted relationships with Global Client Leaders (GCLs), investment teams, and key WPP Media stakeholders to increase adoption of influencer solutions.
• Upsell & expansion:
Identify success stories and expansion opportunities; enable local Goat teams to convert these into incremental revenue.
• Commercial governance:
Maintain a central knowledge base of agreed commercial/operating models; ensure local markets follow agreements and avoid unintended precedents.
• Reporting:
Provide regular updates on client growth initiatives and performance to Goat senior leadership.
What we’re looking for
• Significant experience in client solutions, commercial leadership, or business development within influencer marketing, social, media, or integrated marketing services.
• Proven track record of revenue growth with enterprise/global clients and complex stakeholder groups.
• Strong experience leading RFPs, building commercial models, and aligning multi‑market teams to deliver.
• Credible communicator with senior stakeholder presence and strong negotiation skills.
• Experience building, coaching, and leading high‑performing teams in a matrixed/global environment.
Perks Of Joining The Herd
• Regular social events and clubs.
• $600 Work Well benefit.
• Top‑of‑the‑line Mac Book.
• Hybrid working and flexible hours.
• Medical, dental and vision coverage, plus 401k with company match.
• 15 days PTO to start, with additional days for floating holidays, summer fridays, and sick days.
• Real opportunities for growth across product, partnerships and broader leadership roles.
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