Universal Advisor
The Universal Advisor is a key member of the Enrollment Experience (EE) team, serving as a trusted advisor and subject matter expert throughout the enrollment process. This role ensures a seamless and efficient experience for prospective families and internal stakeholders by providing expert guidance, resolving issues, and supporting frontline staff. Requirements • Serve as the primary point of contact and a trusted advisor for Enrollment Experience (EE) processes • Provide expert support on complex enrollment scenarios • Lead training and coaching efforts for new hires and frontline staff • Develop and maintain resources, documentation, and knowledge articles • Identify and address process inefficiencies • Foster a culture of inclusion, collaboration, accountability, and technical excellence Benefits • Paid time off • 401(k) plan • Health insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance Apply tot his job