Underwriting Specialist III (Hybrid)
TruStage is committed to making a brighter financial future accessible to everyone. The Underwriting Specialist III provides technical expertise in servicing commercial property and casualty coverage requests and acts as an insurance consultant, while also mentoring less experienced team members. Responsibilities Provide technical expertise to credit unions by servicing commercial property & casualty coverage requests, answering billing questions, resolving problems and issuing coverages within prescribed authority Accept and complete referrals from other Underwriting team members when requested Provide ongoing professional communication with field staff, insured’s, auditors, attorneys and other TruStage departments via telephone, letters, faxes and Internet. Primary communication is via the telephone Act as an insurance consultant to both internal and external customers Provide web support expertise to customers on TruStage webinars, added value services, and required renewal questionnaire Train credit union staff on using the Credit Union Protection website for transmitting requests for coverage changes and completing policy renewal surveys Documentation of all verbal and written communication between internal and external customers using an on-line customer contact tracking system and effectively capture the underwriting decision making process Provide mentorship and coaching expertise to CUP Servicing Team members Skills Bachelor's degree in Business, Insurance, Accounting or Finance or equivalent professional work experience 0-2 years of experience in Commercial P&C underwriting or risk management areas or comparable experience in the Commercial property and casualty line field Demonstrated ability to analyze insuring agreements to determine coverage applicability Demonstrated written and oral communication skills Demonstrated effective customer service and problem solving skills Ability to work effectively both independently and as part of a team Detail oriented Property and Casualty Licensed Benefits Medical Dental Vision Employee assistance program Life insurance Disability plans Parental leave Paid time off 401k Tuition reimbursement Company Overview TruStage® is a financially strong insurance and financial services provider, built on the philosophy of people helping people, meeting the needs of middle-market consumers and the businesses that serve them. It was founded in 1935, and is headquartered in Madison, Wisconsin, US, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship TruStage has a track record of offering H1B sponsorships, with 2 in 2026, 22 in 2025, 15 in 2024, 13 in 2023, 25 in 2022, 15 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.