Training Coordinator / Administrative Assistant

Remote Full-time
Position: Administrative Assistant I

Location: Remote

Contract: 10 Months

Position Overview

Southern Company is seeking a professional Elevate Program Host to support delivery of the Elevate system-wide leadership development program.

This role serves as the operational host for instructor-led Elevate classes, ensuring a consistent, safe, and inclusive virtual learning experience for participants across Southern Company.

The Host is responsible for:
• Opening and closing sessions using approved scripts
• Managing attendance and session logistics
• Supporting instructors and participants
• Reinforcing Southern Company values throughout the learning experience

This position is ideal for candidates with experience in training coordination, virtual meeting production, learning & development support, HR coordination, or administrative support roles.

Key Responsibilities
• Host assigned Elevate classes delivered virtually
• Remain present and engaged for the full duration of each assigned session
• Join sessions 15–30 minutes early to prepare logistics and connect with instructors
• Deliver required opening and closing remarks, including:
• Welcome and Separation Protocol
• Safety Moment
• Intentional Inclusion Moment
• Introduce instructors and ensure smooth session transitions
• Track attendance and follow up with no-shows as needed
• Submit completed attendance documentation within 24 hours
• Serve as primary point of contact for instructors and participants during sessions
• Provide chat support and assist with virtual session logistics
• Coordinate collection and monthly distribution of participant post-session survey data
• Share survey links or QR codes and complete required Host feedback surveys
• Provide timely and actionable feedback on course content and facilitator delivery
• Manage start/end session recordings (for designated courses) in alignment with Elevate guidelines
• Perform other related administrative support activities

Knowledge, Skills & Abilities
• Strong verbal communication and professional presence
• Ability to confidently deliver scripted content
• High attention to detail and strong organizational skills
• Comfortable using Microsoft Teams, Outlook, and virtual meeting platforms
• Ability to manage multiple tasks while maintaining a positive participant experience
• Strong commitment to confidentiality and compliance with separation protocols

Required Qualifications
• 1–3 years of experience in roles such as:
• Training Coordinator
• Virtual Meeting Producer
• Learning & Development Support
• HR Coordinator
• Administrative Support
• Experience hosting or producing virtual sessions (Teams, Zoom, etc.)
• Experience supporting training sessions, meetings, or facilitated events
• Availability to host multiple sessions throughout the year
• Reliable technology and high-speed internet access for virtual sessions

Education
• Some college, Associate degree, or Bachelor’s degree preferred (not required)
• Equivalent experience in training support or administrative roles will be considered

Job Type: Contract

Pay: $15.00 - $20.00 per hour

Work Location: Remote

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