Training Coordinator / Administrative Assistant

Remote Full-time
Position: Administrative Assistant I

Location: Remote

Contract: 10 Months

Position Overview

Southern Company is seeking a professional Elevate Program Host to support delivery of the Elevate system-wide leadership development program.

This role serves as the operational host for instructor-led Elevate classes, ensuring a consistent, safe, and inclusive virtual learning experience for participants across Southern Company.

The Host is responsible for:
β€’ Opening and closing sessions using approved scripts
β€’ Managing attendance and session logistics
β€’ Supporting instructors and participants
β€’ Reinforcing Southern Company values throughout the learning experience

This position is ideal for candidates with experience in training coordination, virtual meeting production, learning & development support, HR coordination, or administrative support roles.

Key Responsibilities
β€’ Host assigned Elevate classes delivered virtually
β€’ Remain present and engaged for the full duration of each assigned session
β€’ Join sessions 15–30 minutes early to prepare logistics and connect with instructors
β€’ Deliver required opening and closing remarks, including:
β€’ Welcome and Separation Protocol
β€’ Safety Moment
β€’ Intentional Inclusion Moment
β€’ Introduce instructors and ensure smooth session transitions
β€’ Track attendance and follow up with no-shows as needed
β€’ Submit completed attendance documentation within 24 hours
β€’ Serve as primary point of contact for instructors and participants during sessions
β€’ Provide chat support and assist with virtual session logistics
β€’ Coordinate collection and monthly distribution of participant post-session survey data
β€’ Share survey links or QR codes and complete required Host feedback surveys
β€’ Provide timely and actionable feedback on course content and facilitator delivery
β€’ Manage start/end session recordings (for designated courses) in alignment with Elevate guidelines
β€’ Perform other related administrative support activities

Knowledge, Skills & Abilities
β€’ Strong verbal communication and professional presence
β€’ Ability to confidently deliver scripted content
β€’ High attention to detail and strong organizational skills
β€’ Comfortable using Microsoft Teams, Outlook, and virtual meeting platforms
β€’ Ability to manage multiple tasks while maintaining a positive participant experience
β€’ Strong commitment to confidentiality and compliance with separation protocols

Required Qualifications
β€’ 1–3 years of experience in roles such as:
β€’ Training Coordinator
β€’ Virtual Meeting Producer
β€’ Learning & Development Support
β€’ HR Coordinator
β€’ Administrative Support
β€’ Experience hosting or producing virtual sessions (Teams, Zoom, etc.)
β€’ Experience supporting training sessions, meetings, or facilitated events
β€’ Availability to host multiple sessions throughout the year
β€’ Reliable technology and high-speed internet access for virtual sessions

Education
β€’ Some college, Associate degree, or Bachelor’s degree preferred (not required)
β€’ Equivalent experience in training support or administrative roles will be considered

Job Type: Contract

Pay: $15.00 - $20.00 per hour

Work Location: Remote

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