Trainer I - East Coast, West Coast

RealPage, Inc. is seeking a Trainer I to deliver engaging training experiences for clients transitioning to the New OneSite platform. The role involves facilitating virtual sessions, developing training materials, and supporting client onboarding processes.ResponsibilitiesConduct client-facing training sessions for users transitioning to the New OneSite platform, including in-person trainings, webinars, live virtual sessions, and interactive workshopsDevelop and maintain reusable training materials and assets, such as scripts, facilitation guides, presentations, tutorials, FAQs, and other instructional resources tailored to the new platformParticipate in special projects and team initiatives that support client adoption and platform rolloutIncorporate feedback from peers and managers to continuously improve training effectiveness and client experienceMonitor and support customer satisfaction metrics (CSATs) to ensure high-quality training and onboarding outcomesMaintain up-to-date knowledge of the New OneSite platform, as well as relevant RealPage products and features, to deliver accurate and effective trainingPerform ad hoc tasks and special projects as needed, adapting to evolving business priorities and supporting team goalsDemonstrate and maintain mastery of assigned product certifications to uphold subject matter expertise and support training deliverySkillsBachelor's degree or a minimum of one (1) year of relevant experienceStrong communication and presentation skillsProficiency in Microsoft Office 365 Product Suite, Zoom, SmartsheetConfident public speaking skills with the ability to engage, energize, and effectively facilitate learning in a virtual or in-person classroom settingExcellent interpersonal skills and written/verbal communication skillsPreferably in East Coast or West CoastBenefitsHealth, dental, and vision insurance.Retirement savings plan with company match.Paid time off and holidays.Professional development opportunities.Performance-based bonus based on position.Company OverviewRealPage is the leading global provider of AI-enabled software platforms to the real estate industry. It was founded in 1998, and is headquartered in Richardson, Texas, USA, with a workforce of 5001-10000 employees. Its website is https://www.realpage.com.



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