Telecom Analyst – Telecom Optimization

Telecom Analyst – Telecom Optimization (Contract)

Role Summary

This contract role supports telecom cost optimization and modernization efforts by evaluating legacy analog voice and data services. The Telecom Analyst will analyze usage, billing, and inventory data to determine whether services should be retained, replaced, or disconnected, and will provide clear, data‑driven recommendations to stakeholders. The position requires hands‑on experience with legacy telecommunications circuits and strong analytical and communication skills.

Key Responsibilities

• Analyze telecommunications billing, usage, and inventory data to identify cost‑saving opportunities
• Evaluate legacy analog lines and data circuits by location, usage, and business need
• Identify redundant, underutilized, or obsolete services for disconnect or replacement
• Collaborate with site contacts, TEM vendors, and telecom carriers to gather and validate required data
• Develop clear recommendations to retain, replace, or disconnect telecom services
• Track findings, decisions, and actions in designated tracking and reporting systems
• Manage project timelines, deliverables, and execution of approved disconnect or optimization initiatives
• Provide regular status updates, resolve issues, and maintain clear communication with stakeholders throughout the project lifecycle

Key Interactions

• Site leadership and local contacts to validate service requirements and business impact
• Telecom Expense Management (TEM) vendors for billing, inventory, and reporting data
• Telecom carriers to confirm circuit details, disconnects, and service changes
• Internal project stakeholders to provide updates, recommendations, and execution status
  

Qualifications & Skills

• 5+ years of experience in telecommunications analysis or a related role
• Strong working knowledge of legacy voice services, analog dial tone, and data circuits
• Experience analyzing telecom billing, invoices, and inventory to drive cost optimization
• Ability to interpret complex data and deliver clear, actionable recommendations
• Strong analytical, problem‑solving, and organizational skills
• Self‑directed and proactive, with the ability to manage multiple initiatives in parallel
• Strong written and verbal communication skills for stakeholder engagement and reporting

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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