Technical Inside Sales Specialist & CRM Specialist
Job Title: Technical Sales & CRM Specialist (B2B)
Location: Charlotte, NC (Hybrid/Onsite)
Type: Direct Hire / Full-Time
Overview
A growing organization is seeking a Technical Sales & CRM Specialist to join its dynamic sales team. This role blends inside sales, technical product support, and CRM ownership, supporting both customers and field sales teams in a fast-paced B2B environment.
This is an ideal opportunity for someone with a technical mindset (electronics, systems, or similar) who enjoys customer interaction, problem-solving, and driving sales growth.
Key Responsibilities
• Serve as a key point of contact for customers via phone, email, and web inquiries
• Develop and present quotes and proposals based on customer needs
• Support inbound sales and generate new opportunities through outbound outreach
• Partner with customers to understand requirements and recommend technical solutions
• Manage customer orders and projects through full lifecycle to completion
• Process returns (RMAs) and collaborate with internal teams to resolve issues
• Act as CRM (Salesforce) subject matter expert, supporting adoption and best practices for the sales team
• Partner cross-functionally with Sales, Operations, and Service teams
• Research accounts, identify decision-makers, and help drive new business
• Support trade shows and marketing initiatives
Qualifications
• Bachelor's degree OR 3-5+ years of relevant experience in sales, technical support, or similar
• Experience in B2B sales environments with technical products preferred
• Strong understanding of CRM systems (Salesforce required)
• Experience with ERP systems (SAP or similar required)
• Ability to understand and communicate technical concepts clearly
• Strong organizational skills with the ability to manage multiple priorities
What We're Looking For
• Technical curiosity or background (electronics, systems, fire protection, etc. a plus)
• Strong communication and relationship-building skills
• Problem-solver who can navigate complex customer needs
• Ability to collaborate across teams and influence outcomes
• Detail-oriented with a strong sense of ownership
Why This Role
• High-impact position with visibility across sales and operations
• Blend of technical expertise and customer-facing sales
• Opportunity to own and influence CRM strategy and usage
• Growth-oriented environment with strong team collaboration
Apply tot his job
Apply To this Job
Location: Charlotte, NC (Hybrid/Onsite)
Type: Direct Hire / Full-Time
Overview
A growing organization is seeking a Technical Sales & CRM Specialist to join its dynamic sales team. This role blends inside sales, technical product support, and CRM ownership, supporting both customers and field sales teams in a fast-paced B2B environment.
This is an ideal opportunity for someone with a technical mindset (electronics, systems, or similar) who enjoys customer interaction, problem-solving, and driving sales growth.
Key Responsibilities
• Serve as a key point of contact for customers via phone, email, and web inquiries
• Develop and present quotes and proposals based on customer needs
• Support inbound sales and generate new opportunities through outbound outreach
• Partner with customers to understand requirements and recommend technical solutions
• Manage customer orders and projects through full lifecycle to completion
• Process returns (RMAs) and collaborate with internal teams to resolve issues
• Act as CRM (Salesforce) subject matter expert, supporting adoption and best practices for the sales team
• Partner cross-functionally with Sales, Operations, and Service teams
• Research accounts, identify decision-makers, and help drive new business
• Support trade shows and marketing initiatives
Qualifications
• Bachelor's degree OR 3-5+ years of relevant experience in sales, technical support, or similar
• Experience in B2B sales environments with technical products preferred
• Strong understanding of CRM systems (Salesforce required)
• Experience with ERP systems (SAP or similar required)
• Ability to understand and communicate technical concepts clearly
• Strong organizational skills with the ability to manage multiple priorities
What We're Looking For
• Technical curiosity or background (electronics, systems, fire protection, etc. a plus)
• Strong communication and relationship-building skills
• Problem-solver who can navigate complex customer needs
• Ability to collaborate across teams and influence outcomes
• Detail-oriented with a strong sense of ownership
Why This Role
• High-impact position with visibility across sales and operations
• Blend of technical expertise and customer-facing sales
• Opportunity to own and influence CRM strategy and usage
• Growth-oriented environment with strong team collaboration
Apply tot his job
Apply To this Job