Specialist, Corporate Investigations

Company Description: Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description: The purpose of this job is to perform routine activities related to employee relations, policy and compliance matters. Assign, monitor and investigate team members and guest complaints; escalate when necessary Resolve team member common operational questions and concerns; escalate when necessary Collaborate with HRBPs and business leaders to resolve team member and guest issues Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level Compile document requests as they relate to employee relations, DOL, EEOC and litigation threats All other duties as assigned. Qualifications: This position requires candidates to be legally authorized to work in the United States without employer sponsorship. Bachelor's Degree or Equivalent Minimum one (1) year experience in human resources related field preferred General knowledge of all company policies (EEOC, ADA, etc.) General knowledge of federal and state laws concerning labor relations Intermediate Microsoft Office skills Strong organizational skills with attention to detail Ability to remain objective, calm, tactful, and persuasive in controversial and/or confrontational situations Ability to communicate and interact effectively with different levels of the organization to negotiate, problem solve, complete projects and influence decision making Self-motivated with ability to work both independently and within teams in order to establish and meet deadlines, goals, and objectives Demonstrate integrity and ethical behavior including but not limited to confidentiality Additional Information: Nation-wide Medical Plan/Dental/Vision 401(k) and Flexible Spending Accounts Employee Fuel Discount Adoption Assistance Tuition Reimbursement Onsite Gym and Cafeteria Weekly Pay All your information will be kept confidential according to EEO guidelines