Senior Fraud Investigator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Sr. Investigator is responsible for investigating and resolving instances of healthcare fraud and/or abuse conducted by medical providers. The investigator will need to gather provider information using internal and external intelligence, claims data, and/or the medical community. The employee will conduct confidential investigations, document relevant findings, and report any illegal activities in accordance with all laws and regulations. Investigators may request a provider onsite to gather and analyze all necessary information and documents related to the investigation. Investigations may include participation in telephone calls with providers, members, clients, legal, compliance, and other investigative areas. The role requires knowledge of and adherence to state and federal compliance policies, reimbursement policies, and contract compliance. Where applicable, testimony regarding the investigation may be required in a court of law. This position is self-directed and works with minimal guidance to solve moderately complex problems and develop solutions accordingly.You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:Investigate instances of potential healthcare fraud, waste, and/or abuse (FWA)Conduct telephonic and/or in-person interviews of members, providers, and other related parties to gather information in support of investigationsReview and analyze claims data to identify patterns and indications of potential FWARecommend, where appropriate, an onsite provider investigation for claim and/or clinical audits to gather and analyze all necessary information and documents related to the investigationConsider and synthesize information from claims data analysis, interviews, and other sources to guide confidential investigations, document relevant findings and report any illegal and otherwise suspect activities related to potential FWA in accordance with all laws and relevant regulations and other requirements Thoroughly document all investigative activities, present case findings to law enforcement and/or regulatory agencies and testify as requiredMeet or exceed job and task related requirements, guidelines, turnaround times and SLAs governing each investigationSupport Compliance, Regulatory, Legal, and Law Enforcement in all matters related to the investigationYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:Certified Coding Credential5+ years of experience working in a government, legal, law enforcement, investigations, healthcare, managed care and/or other health insurance investigation capacity5+ years of experience in a position investigating medical/behavioral health care fraud 3+ years of experience working in a health care Special Investigations Unit (SIU) 3+ years of experience with medical/behavioral health codes and service delivery3+ years of experience in CPT and HCPCS coding definitions, rules and booksIntermediate level of proficiency with Excel including utilization of pivot tables, formulas, functions, etcPreferred Qualifications:Accredited Healthcare Fraud Investigator (AHFI) credential from NHCAACertified Fraud Examiner (CFE) credential from ACFE5+ years of experience working in the medical/behavioral health investigation field3+ years previous law enforcement experience conducting criminal investigationsExperience in presenting investigation findings to law enforcement and regulatory agenciesProven intermediate level of knowledge with Local, State & Federal laws and regulations pertaining to health insurance (Medicare, Medicare Advantage, Medicare Part D, Medicaid, Tricare, Pharmacy and/or commercial health insurance)Experience with NPPES, SIRIS, Accurint and Secretary of State sitesExperience with data analysis as it relates to financial recovery / settlementsSoft Skills:Proven excellent communication skills in communicating complex information via phone or email with a proven ability to document investigative actions, interviews, and other related actions thoroughly and accurately*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN

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