Senior Account Manager

Senior Account ManagerAbout the roleWe’re a tight-knit team of creative and analytical thinkers, building performance-first creative systems and partnering with some of the world’s largest brands.We value great work with talented, innovative & driven people, making meaningful connections with like-minded creatives along the way!We're looking for a Senior Account Manager who owns the full client arc: selling new work, scoping it clearly, onboarding it smoothly, and growing the relationship over time. You'll close inbound deals alongside our founders Dan and David, then stay on as the client's primary point of contact through delivery and beyond.This isn't a role where sales and account management are separate conversations. Here, they're the same person. That's the point.What you'll doQualify inbound opportunities and develop SOWs covering pricing, scope, and timelineSell and close deals with executive support from our foundersRun clean, focused proposal processes with the delivery teamLead internal kickoffs, share context and goals, and run client kickoff callsServe as the client's primary contact from onboarding through ongoing workManage expectations, navigate budget conversations, and resolve issues before they escalateIdentify and close upsell and renewal opportunities that genuinely grow account valueProtect the delivery team from scope creep while spotting real expansion opportunitiesKeep the CRM clean and revenue forecasts accurate so delivery always knows what's comingAlign with Project Management on timelines, budgets, and project statusCommunicate SOW and payment schedules to Finance for accurate billingReview and present QBR decks to clients each quarterWhat you'll ownClosed revenue and retention: Consistently hitting sales and retention targets through strong client relationshipsDelivery standards: Holding the team to on-time, on-budget work that matches the SOWClient satisfaction: Clients who feel supported and informed at every stage, leading to repeat business and referralsAccount growth: Upsells and renewals you've identified, scoped, and closedScope clarity: SOWs that are specific, unambiguous, and aligned with what we can actually deliverFinance communication: Clear handoff of billing milestones and payment schedules to the Finance teamWhat you won't ownCreative execution or creative strategy (that's the delivery and strategy teams)Paid media implementation and optimisation (that's the Paid Media team)Vendor and creator sourcing (that's Service Ops and Creator Partnerships)Invoicing and payments (that's Finance)Why inBeat?Unlimited Time Off & Sick DaysFlexible hoursFully remote (with the possibility to work from anywhere)Global pods (meet creatives from all around the world)High opportunity for growth!

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