RN Triage

Work Where You Matter! At St. Croix Hospice we guide patients and families through the end-of-life journey. Through compassionate care, we focus on our patient’s quality of life, empowering them to make the most of their time with dignity, comfort and respect. If you are ready to be part of an extraordinary team of caregivers, then come work where you matter. Triage RN Position Overview The Triage Registered Nurse is an experienced nurse responding to overnight and weekend calls regarding the changing needs of hospice patients. The Triage Registered Nurse is responsible for answering questions, gathering information, assessing patient needs and when needed, coordinating and directing hospice services/care via phone conference. The Triage Registered Nurse is experienced in nursing with an emphasis on palliative care. Essential Functions and Skills Patient Care Performs all duties and responsibilities in accordance with the Nurse Practice Act and in accordance with basic principles and guidelines of professional nursing. Receives calls related to patient care and instructs patient/caregiver on appropriate interventions based on nursing knowledge. Evaluates available options for interventions and uses critical thinking when selecting which intervention is best for the patient and/or caregiver. Determines the need for nursing visit based on EMR and telephone call. Dispatches a visit RN or LPN as appropriate. Completes, submits, and maintains accurate and relevant clinical notes regarding patient’s condition and care given. Records pain/symptom management and changes/outcomes as appropriate. Communicates with the physician regarding patient needs and reports changes in patient condition; obtains/receives physician orders as required. Facilitates the patient’s efforts toward self-sufficiency and optional comfort care. Counsels and works in cooperation with the family/caregiver and hospice interdisciplinary group to meet the emotional needs of the patient and family/caregiver. Ensure arrangements for equipment and other necessary items and services are available. Responsible for maintaining compliance with all HIPAA regulations and requirements. Treats all patient information as confidential and utilizes protected health information on a minimum necessary basis.