[Remote] Technical Sales Manager

Note: The job is a remote job and is open to candidates in USA. Hayward Holdings, Inc. is the largest manufacturer of residential swimming pool equipment in the world, and they are seeking a Technical Sales Manager to provide field-based support for their pool products. The role involves collaborating with sales managers, managing service networks, and driving customer satisfaction and sales growth in the Riverside County/Palm Desert area.ResponsibilitiesPartner with DSMs, BDMs, and the RSTM to create and execute market-specific sales and service strategiesIdentify opportunities to grow sales within specific product categories, customer segments, or marketsConduct regular business review meetings to evaluate progress, address gaps, and adjust plansImplement initiatives to enhance the Hayward experience, including aftermarket support, training, and service network optimizationBuild, train, and maintain a robust network of service providers to perform repairs and support Hayward productsIdentify and recruit service providers to address network gapsServe as a technical resource and resolve escalated service issuesTrain service providers directly or in collaboration with the RSTMManage territory budgets and contribute to annual sales planningSupport trade customers, including builders, retailers, dealers, and service providers, to achieve sales goalsConduct customer visits with DSMs to strengthen relationships and onboard new dealersFacilitate training events and participate in trade shows and other local events to engage customersAct as the local corporate presence for technical services, proactively managing customer relationships through site visits, feedback, and trainingAddress and resolve escalated customer service issuesConduct on-site repairs or education sessions as neededSkillsHigh school diploma required; 4-year degree or pool industry experience preferred3+ years of technical experience in the pool industry, ideally in a field-management roleExpertise in swimming pool products, repairs, and applications. Proficiency in business tools and reporting systemsStrong skills in problem-solving, collaboration, and project managementReside within Riverside County to facilitate effective coverageCompany OverviewFor over a century, Hayward Holdings, Inc. It was founded in 1925, and is headquartered in Charlotte, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is http://www.hayward.com.