[Remote] Sr Salesforce Administrator

Note: The job is a remote job and is open to candidates in USA. Lamb Weston is a leading manufacturer in the food industry, known for its innovative approach and commitment to quality. They are seeking an experienced Sr. Salesforce Administrator to enhance and maintain their Salesforce platform, enabling efficient sales and service operations. The role involves platform configuration, stakeholder engagement, and ensuring system stability while collaborating with global teams.ResponsibilitiesLead the configuration and enhancement of core Sales and Service Cloud functionality including leads, opportunities, account/contact management, forecasting, territory management, sales workflows and case management, queues and knowledgebase contentWork closely with business teams and the AMS-partner to gather requirements, validate proposed solutions, and ensure configurations support business goals and processesSupport user acceptance testing (UAT) through test planning, coordination, and issue resolution to ensure high-quality releasesServe as the primary administrator for Salesforce, managing incidents, troubleshooting issues, and ensuring platform performance and availabilityOwn and deliver enhancement requests including configuration changes, automation updates (e.g., flows, validation rules), and UI improvements, in collaboration with development teamsAct as a platform steward, promoting best practices and standardization, scalability, and adherence to enterprise governance standardsSkills5+ years of Salesforce administration experience in enterprise environmentsDeep understanding of Sales and Service Cloud capabilitiesProven experience supporting both project implementations and production support environmentsUnderstanding of integrations and upstream/downstream systems (ERP, marketing automation etc)Familiarity with UAT processes and working within a structured release cycleStrong interpersonal and communication skills across cultures and regions with a customer-service mindsetSalesforce Administrator certification requiredAdvanced Admin and/or Sales or Service Cloud Consultant certification a strong plusBenefitsHealth Insurance Benefits - Medical, Dental, VisionFlexible Spending Accounts for Health and Dependent Care, and Health Reimbursement AccountsWell-being programs including companywide events and a wellness incentive programPaid Time OffFinancial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insuranceFamily-Friendly Employee eventsEmployee Assistance Program services – mental health and other concierge type servicesCompany OverviewWhen most people look at a potato, they see just a potato. But when we look at a potato, we see possibilities. It was founded in 1994, and is headquartered in Kennewick, Washington, USA, with a workforce of 5001-10000 employees. Its website is http://www.lambweston.com/.Company H1B SponsorshipLamb Weston has a track record of offering H1B sponsorships, with 2 in 2025, 4 in 2024, 1 in 2023, 4 in 2022, 4 in 2021. Please note that this does not guarantee sponsorship for this specific role.