[Remote] Software Engineer, Client Solutions

Note: The job is a remote job and is open to candidates in USA. AKASA is a leading provider of generative AI solutions for the healthcare revenue cycle, focused on enhancing the patient clinical journey. They are seeking a Client Solutions Software Engineer to deliver client deployments, ensuring smooth integration and ongoing support of their AI-native product suite.ResponsibilitiesExecute implementation tasks for new deployments — from requirements analysis to configuration, testing, rollout, and support of production healthWork with client engagement teams to guide customers through technical onboarding, integration setup, troubleshooting, and data acquisitionBuild and own evaluation frameworks to continuously measure and improve LLM performance across customer deploymentsContribute feedback and insights that shape product and platform improvementsWork closely with R&D engineering teams to build robust scalable client solutionsSkillsBachelor's degree in Computer Science, Engineering, or similar4+ years of professional Python experienceExperience designing and running LLM evals (offline and online) to measure model quality and performanceComfortable working with relational databases, APIs, and ETL pipelinesStrong communication and interpersonal skills with meticulous attention to detailFamiliarity with FastAPI, SQLAlchemy, PostgresProficiency in Docker, Kubernetes, AWSCI/CD experience with GitHub ActionsExperience with healthcare data exchange (FHIR, HL7, EDI)Frontend experience (React)BenefitsFlexible paid time off (PTO)Expansive coverage for health, dental, and visionEmployer contribution to Health Savings Accounts (HSA)Generous parental leave policyFull employee coverage for life insuranceHome office stipendCell phone/internet reimbursementCompany-paid holidays401(K) planCompany OverviewAKASA is an AI-powered automation company for revenue cycle management in healthcare. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://akasa.com/.Company H1B SponsorshipAKASA has a track record of offering H1B sponsorships, with 5 in 2024, 1 in 2023, 8 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.