[Remote] Senior Site Reliability Engineer, Core Cloud Engineering

Note: The job is a remote job and is open to candidates in USA. Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. They are seeking a Senior Site Reliability Engineer to ensure the reliability and performance of Vultr's cloud services for their 1.5 million users, focusing on large-scale distributed systems and infrastructure automation.ResponsibilitiesProduction Control Plane Operations: Operate and scale Vultr’s control plane, ensuring availability, correctness, and performance across global datacentersHypervisor & Infrastructure Reliability: Design, implement, and maintain automation to manage hypervisor fleets (KVM, QEMU, libvirt) and supporting infrastructure at scaleNetworking & Systems Automation: Develop tooling and automation for Open vSwitch (OVS), BGP routing, and other networking components to ensure resilient and self-healing network operationsPerformance & Reliability Tuning: Continuously analyze and improve system performance across compute, storage, and network layers, with an emphasis on reducing toil and eliminating single points of failureObservability & Incident Response: Implement advanced monitoring, logging, and tracing solutions (Grafana, Sentry, SumoLogic) while leading incident response to minimize impact and drive postmortem cultureCI/CD & Configuration Management: Maintain and evolve infrastructure pipelines (GitLab CI/CD, Puppet) to enable safe, fast, and reliable changes to both control plane and hypervisor infrastructureCollaboration: Work closely with Software Engineers, Network Engineers, and Product teams to align platform reliability with business and user needsDocumentation & Standards: Produce clear technical documentation for runbooks, operational procedures, and automation frameworks to improve team efficiency and reliability standardsMentorship & Leadership: Coach and mentor team members in best practices for site reliability, incident handling, automation, and low-level Linux systems debuggingSkillsProficiency in PHP with strong scripting and automation skillsExperience running large-scale distributed systems and control plane infrastructure in productionStrong background in hypervisor technologies (libvirt, QEMU, KVM) and Linux systems administrationExpertise in networking protocols and tools, particularly BGP and Open vSwitch (OVS), with automation experienceDeep knowledge of observability and monitoring frameworks (Grafana, Sentry, SumoLogic) and incident managementAdvanced troubleshooting skills across compute, networking, and storage subsystemsExperience building and maintaining CI/CD pipelines (GitLab) and configuration management (Puppet)Familiarity with MySQL or similar databases, with an understanding of operational considerations for reliability and scaleStrong problem-solving abilities and the drive to tackle complex, low-level reliability challengesEffective cross-team communication and collaboration skillsA commitment to continuous improvement and fostering a culture of operational excellenceBenefitsExcellent Medical Benefits w/ 100% company paid premiums for employee only plan + 100% company paid dental & vision premiums401(k) plan that matches 100% up to 4% with immediate vestingProfessional Development Reimbursement of $2,500 each year11 Holidays + Paid Time Off Accrual + Rollover PlanCommitment matters to Vultr! Increased PTO at 3 year & 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year$500 first year remote office setup + $400 each following year for new equipmentInternet reimbursement up to $75 per monthGym membership reimbursement up to $50 per monthCompany paid Wellable subscriptionCompany OverviewVultr is an AI cloud infrastructure platform offering latest generation NVIDIA GPUs and AMD CPUs and GPUs across 32 worldwide regions It was founded in 2014, and is headquartered in West Palm Beach, Florida, USA, with a workforce of 201-500 employees. Its website is https://www.vultr.com.Company H1B SponsorshipVultr has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.