[Remote] Senior Site Reliability Engineer

Note: The job is a remote job and is open to candidates in USA. DexCare is a digital care orchestration platform that optimizes time in healthcare by streamlining patient access and reducing waits. They are seeking a Senior Site Reliability Engineer who will design and operate resilient cloud-native infrastructure in AWS, build CI/CD pipelines, and ensure observability across the stack.ResponsibilitiesDesign, scale, and operate resilient, cloud-native infrastructure in AWS with a strong emphasis on EKS, IAM, RBAC, and modern security-first practicesBuild and optimize CI/CD pipelines with GitHub Actions and GitHub Advanced Security, enabling velocity without compromising safetyOwn observability across the stack using Datadog (metrics, logging, alerting, and tracing)Write and maintain Terragrunt, Terraform modules, and infrastructure-as-code (IaC) automationDevelop internal tools and scripts in Python to automate operational workflows and reduce manual overheadDocument everything from runbooks to standards so teams stay aligned and systems stay stableActively contribute to Agile workflows using Jira, with clear tracking of work, priorities, and progressParticipate in on-call rotations, postmortems, and continuous improvement efforts -- always with a blameless, team-first mindsetSkills4+ years in a Senior SRE or DevOps role supporting production cloud infrastructure at scale, preferably in SaaS, PaaS, high-growth, or fast-paced environmentDeep experience with AWS (IAM, EKS, VPC, EC2, Secrets Manager, Serverless) and RBACKnowledge of compliance standards like HIPAA, HITRUST, or SOC 2Hands-on proficiency with Terraform, Terragrunt, Helm, and container orchestrationProven experience building and maintaining GitHub Actions for CI/CD, including GitHub Advanced Security features like secret scanning and code policy enforcementStrong Datadog experience building dashboards, tuning alerts, setting up monitors, and interpreting telemetrySolid Python scripting experience for automation and internal toolsYou value clear, accurate documentation as a core part of engineering, not an afterthoughtComfortable working in Agile/Scrum environments with well-tracked Jira workflowsPractical experience with resource analysis and infrastructure optimizationAWS DevOps Engineer Professional CertificationFamiliarity with Lambda, Fargate, and serverless infrastructureExperience with multitenant platforms or customer-isolated deploymentsExperience with Azure or moving from Azure to AWSBenefitsEligible for Annual BonusHealthcare benefits, short/long-term disability coverage, life insurance, and 401kPaid Parental LeaveNine paid holidays & Unlimited PTORemote working arrangementsCompany OverviewDexCare provides a platform-as-a-service solution for managing health system capacity and demand across all lines of care. It was founded in 2021, and is headquartered in Seattle, Washington, USA, with a workforce of 51-200 employees. Its website is https://www.dexcare.com.Company H1B SponsorshipDexCare has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.