[Remote] Senior Product Manager, Customer Integrations

Note: The job is a remote job and is open to candidates in USA. Counterpart Health is transforming healthcare with its innovative primary care tool, Counterpart Assistant. They are seeking a Senior Product Manager to own Customer Integrations, ensuring the reliability and completeness of customer data for clinical workflows and analytics, while building scalable integration infrastructure.ResponsibilitiesCustomer data completeness and reliability across markets. Claims, pharmacy, labs, enrollment, provider alignment, and clinical data should be fit for purpose in every market we operate in. You are accountable for that outcome across the full lifecycle, from initial onboarding through ongoing data healthDirect enterprise customer relationships for data delivery. You work directly with customer data and technical teams, driving execution, resolving quality issues, and building the kind of trust that comes from deep technical engagement. You balance hands-on partnership with standard approaches that work across the customer baseIntegration infrastructure that compounds. Every integration you run should make the next one faster. You will build playbooks, standard data expectations, reusable patterns, and monitoring frameworks that make onboarding predictable and scalable, leveraging AI to automate validation and reduce manual effort as the customer base growsConcurrent execution across customers. You will manage multiple customer integrations in parallel, making prioritization decisions and maintaining momentum across a growing portfolioDownstream accountability. You work closely with data management, engineering, analytics, and clinical product teams to close the gap between data arriving and data being useful for the workflows that depend on itAI-augmented data operations. You will leverage AI to accelerate everything, from investigating data to triaging quality issues. You build AI first repeatable patterns that scale to a growing number of customers and data sourcesSkills6-8+ years of product management experience owning outcomes in healthcare data, integration platforms, or clinical data operationsDeep working knowledge of healthcare data: claims, pharmacy, labs, enrollment, provider networks, and medical recordsExperience working directly with enterprise customers or partners on data delivery, quality, and technical coordinationExperience in health-tech involving payer, provider, or value-based care data operationsManaged multiple concurrent integration efforts and can keep a growing portfolio movingBuild infrastructure that scales and think in terms of patterns and systemsSee AI as essential to data operations, not optional, and have experience using it to investigate, validate, and scale work that would otherwise require manual effortThrive in an empowered product organization and can drive a roadmap with limited directionBenefitsCompetitive base salary and equity opportunitiesPerformance-based bonus program401k matchingRegular compensation reviews to recognize and reward exceptional contributionsComprehensive medical, dental, and vision coverageNo-Meeting FridaysMonthly company holidaysAccess to mental health resourcesGenerous flexible time-off policyRemote-first culture that supports collaboration and flexibilityLearning programsMentorshipProfessional development fundingRegular performance feedback and reviewsEmployee Stock Purchase Plan (ESPP) offering discounted equity opportunitiesReimbursement for office setup expensesMonthly cell phone & internet stipendRemote-first culture, enabling collaboration with global teamsPaid parental leave for all new parentsCompany OverviewCounterpart Health AI-enabled solution fits within physician’s workflows to help the earlier diagnosis and management of chronic conditions. It was founded in 2024, and is headquartered in , with a workforce of 51-200 employees. Its website is https://www.counterparthealth.com.