[Remote] Senior Manager, Healthcare Strategy & Operations

Note: The job is a remote job and is open to candidates in USA. Stepful is reimagining allied healthcare training by offering affordable and innovative programs to help learners launch high-demand healthcare careers. As the Senior Manager, Healthcare Strategy & Operations, you will own key special projects, support program performance, and drive cross-functional coordination to ensure alignment on program priorities.ResponsibilitiesSupport program performance by driving execution against agreed-upon goals related to profitability, margin, and unit economicsPartner with functional leaders to build and maintain program-level scorecards, including financial and qualitative metricsExecute against a program roadmap defined with the SVP of Growth, while surfacing insights, risks, and opportunities to inform prioritization and decision-makingIdentify gaps in performance and works with cross-functional partners to drive improvementsContribute to the development of business cases for program initiatives, investments, or optimizationsFacilitate coordination across Sales, CS, Learning, and Ops to ensure teams are aligned on program prioritiesSupport integrated planning processes across functions to drive cohesive executionIdentify and escalates risks, misalignment, or tradeoffs impacting program outcomesHelp drive accountability across teams for delivering against shared goalsSupport coordination with instructors, SMEs, and other stakeholders for key initiatives and B2B opportunitiesPrepare program performance updates, risks, and insights for senior leadership reviewsPartner with leadership on external stakeholder interactions (e.g., accreditors, regulators, trade associations)Contribute program insights to resource allocation and prioritization discussionsSkills7+ years of experience, including in an operational role at a high-growth startupPassionate about helping students change their lives through access to educationThrive in a fast-paced, ambiguous environmentHighly analytical, taking a structured approach to breaking down complex problemsExcellent communication skills that reflect in clear and concise writing and presentingExpert collaborator who is able to lead through influence and coordinate diverse stakeholders at various levelsWilling to do whatever it takes to get the job done successfully and maintain a high bar for executionLearn quickly through experimentationWorked in EdTech or HealthTechBenefitsMeaningful Equity StakeSubsidized Medical, Dental, and Vision insurance plan options401(k)FSA, HSA and commuter benefitsLearning stipendOpen vacation policy, including:Guidance of 15 days PTO annuallyStepful closed the last week of December15 work-from-anywhere days10 public holidays observed for 2026Company OverviewStepful is an online platform offering training and certification for various healthcare jobs. It was founded in 2021, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.stepful.com.Company H1B SponsorshipStepful has a track record of offering H1B sponsorships, with 8 in 2025, 1 in 2024, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.