Risk Support Analyst NL

About Remote Remote is solving global remote organizations' biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We're backed by A+ investors and our team is world-class, literally and figuratively, as we're all scattered around the world. Please check out our public handbook to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. You can also check out independent reviews left by other candidates and our employees on Glassdoor. If this job description resonates with you, we want to hear from you! All of our positions are fully remote. You do not have to relocate to join us! How we work We love working async and this means you get to do your own schedule. We empower ownership and proactivity and when in doubt default to action instead of waiting. The position Join our dynamic team as an Risk Support Analyst, where you'll play a pivotal role in supporting the effectiveness of our Operational Risk team. This position involves handling KYC cases, managing compliance related tickets, and providing crucial support in various operational risk tasks. What this job can offer you • Handle Know Your Customer (KYC) cases with precision and attention to detail, ensuring compliance with company policies. • Communicate with customers to obtain necessary documentation and information for KYC cases. • Respond to and efficiently resolve operational risk-related tickets, maintaining accurate records and communicating updates. • Perform basic onboarding checks, verifying customer information for smooth onboarding processes. • Assist the Operational Risk management in handling ad hoc cases and special investigations, conducting analysis for decision-making. • Maintain accurate and up-to-date documentation for all activities related to KYC cases, tickets, and onboarding checks. What you bring • Experience in operational risk, compliance, KYC/AML, with a financial services company or other fintech company (strongly preferred) • Customer facing contact experience • Familiarity with automated KYC checks • Self-starter mentality with the ability to perform well under pressure, eager to learn and develop new skills, comfortable working with technical tools • Excellent skills with Google Sheets or Excel; ability to digest and analyze data and create visual reports on short notice • Solid research, communications, analytical, organizational, and interpersonal skills • Relevant AML KYC certification preferable, e.g. ACAMS, CKYCA etc. • Fluent in English. • It's not required to have experience working remotely, but considered a plus Practicals • You'll report to: Compliance Officer • Team: Operational Risk • Start date: As soon as possible • Location: Netherlands Application process • (async) Profile review • Interview with recruiter • Interview with future manager • Team Interview • Prior employment verification check (Read more at remote.com/employment-checks ) • (async) Offer How to apply Please fill out the form below and upload your CV with a PDF format. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. See how to convert your CV to PDF here. If you don't have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Need help? Email [email protected] Apply tot his job