[Remote] Senior Implementation Business Analyst

Note: The job is a remote job and is open to candidates in USA. StarCompliance is a company that provides configurable web-based applications aimed at enhancing compliance workflow efficiencies. They are seeking a Senior Implementation Business Analyst to lead and execute implementation projects, ensuring successful configuration and deployment of their solutions while maintaining high client satisfaction.ResponsibilitiesLead the discovery and documentation of client-defined configuration requirementsDevelop and deliver Functional and Target Configuration Specifications, ensuring formal client approval and sign-offConfigure the StarCompliance application according to agreed specifications and best practicesSupport clients through the initial rollout and adoption of the platform across their organizationDeliver tailored client training sessions and provide expert implementation support during the deployment phaseFacilitate structured user feedback sessions to identify problem areas and clarify feature requestsIdentify, assess, and escalate delivery risks; collaborate with Professional Services leadership and Relationship Management teams to drive timely resolutionPartner closely with Product Management and QA to validate new features and fixes; oversee defect triage, prioritization, and resolutionTransition clients seamlessly to Customer Support post-implementation for ongoing service continuityContribute to the evolution of internal delivery frameworks, including templates, playbooks, and best practicesCollaborate cross-functionally to maintain strong client satisfaction and retention, ensuring consistent communication and expectation management throughout the project lifecycleSkillsMinimum of 5+ years' experience in a client-facing Business Analyst or Implementation Consultant role within software or information servicesExceptional stakeholder management skills, with demonstrated success engaging client business users, technical teams, and senior executivesStrong influencing and negotiation skillsStrong organizational skills and high attention to detailStrong oral, written, presentation and interpersonal communication skillsDriven, proactive, positive attitudeStrong analytical, requirements gathering and problem-solving skillsExcellent written and verbal skills to document project requirements and track milestonesExcellent attention to detail with a disciplined, process-driven delivery approachHands-on experience migrating clients from legacy or third-party solutionEducation: Bachelor's degree in Business, Information Systems, Computer Science, or a related discipline (or equivalent practical experience)Experience: Minimum of 5 years of relevant experience in business analysis, systems implementation, or process improvement within a technology or operations environmentTechnical Proficiency: Working knowledge of business applications, system integrations, and data reporting toolsCommunication: Ability to translate complex requirements into clear documentation for both technical and non-technical stakeholdersFinancial compliance experienceExperience collaborating across global teams and time zonesPrevious experience of Agile delivery practices Scrum/Kanban ceremonies (backlog refinement, sprint planning, reviews, retros), writing user stories/acceptance criteria, and using tools such as Jira/ConfluenceExperience defining, implementing, or supporting enterprise software solutions in financial servicesKnowledge of codes of ethics, conflicts of interest, personal account dealing, or MNPI handlingFamiliarity with regulatory frameworks such as SEC, FINRA, FCA, or SMCRCompany OverviewStarCompliance is a provider of regulatory compliance software for the financial services industry. It was founded in 1999, and is headquartered in Rockville, Maryland, USA, with a workforce of 201-500 employees. Its website is http://www.starcompliance.com.Company H1B SponsorshipStarCompliance has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.