[Remote] Senior Full Stack Engineer, CX Tools

Note: The job is a remote job and is open to candidates in USA. CookUnity is a pioneering platform that connects consumers with chefs, delivering millions of meals annually. They are seeking a Senior Full Stack Engineer to develop and enhance tools for the Customer Experience team, focusing on improving customer interactions and satisfaction.ResponsibilitiesOwning the design and implementation of features within our Javascript stack that engage customers and have a meaningful impact on people’s livesIterating on new and existing features to improve user experience and performanceActively contribute to the adoption of strong software architecture, development of best practices, and new technologiesImproving the maturity of our technical stack with engineering best practicesBeing part of the code review process and helping to mentor other engineersContribute technically to projects by being a hands-on coder, removing roadblocks, and repairing technical issuesPartner with members of Product, Growth, Marketing, Customer Experience and other teams to continually refine and improve our product in an agile processHelping to have higher levels of uptime & supporting the on-call rotation that will help the business run 24/7SkillsAt least 3+ years of experience as a Software Engineer with a focus on developing tools and systems for Customer Experience or similar fieldsStrong understanding of interacting with and building backend REST APIsStrong knowledge of service-oriented architecturesAbility to proactively identify opportunities to improve systems and processesExperience implementing and maintaining unit tests and end-to-end (e2e) testsEnjoy working in small teams within a fast-paced startup environmentExcitement about the opportunity to grow into a leadership role as the company expandsFluency with AI engineering toolsAdvanced knowledge of AI within CX environmentsKnowledge of mobile app development, such as React NativeBenefitsGet paid in USDWork remotely: design the life that you wantEnjoy 15 days of vacation each year from the start date16 fully paid Argentinean holidaysHealthcare Benefit: Monthly stipend to use in your preferred healthcare provider5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbaticalPaid Family leaveCompassionate Leave: 3-5 days each time the need arisesFlexible benefits, your way: a prepaid card you can use on wellness, learning, food, and more.AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster.Personalized English coachCompany OverviewCookUnity is a meal subscription and delivery platform that connects private chefs with consumers. It was founded in 2015, and is headquartered in Brooklyn, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.cookunity.com.Company H1B SponsorshipCookUnity has a track record of offering H1B sponsorships, with 5 in 2025, 3 in 2024, 1 in 2023, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.