[Remote] Regional Account Manager OL - DC

Note: The job is a remote job and is open to candidates in USA. James Hardie is the industry leader in exterior home and outdoor living solutions, and they are seeking a Regional Account Manager for Outdoor Living Products. This role involves managing contractor demand for decking products, building customer relationships, and executing growth strategies to expand market share.ResponsibilitiesIdentify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needsDefend business by maintaining strong, long‑term relationships with key customer accounts through consistent engagement, responsiveness, and value‑added supportServe as the key partner for both assigned customers (dealers/distributors) as well as market stakeholders (builders, architects, contractors), ensuring partnership, satisfaction and loyaltyDevelop structured account plans and execute growth targets for each key account. Conduct regular business reviews with key accounts to assess goals, performance, challenges, and future needsTranslate customer feedback into internal recommendations for product, pricing, service, or process improvementsMaintain account profiles, activity logs, and pipeline opportunities in CRM tools. Use data to forecast account performance, identify trends, and prioritize actionsEngages market stakeholders to generate downstream demand for Exteriors products across assigned customers; enables cross-selling to support Channel ManagersBuilds long-term relationships through ongoing account engagement and tailored product solutions, while driving material conversion, and supporting other regional growth prioritiesExecutes against defined sub-specialization (single family repair/remodel, single family new construction, or multi-family new construction) by partnering to provide product value that aligns with regional growth objectives Ability to tailor engagement and messaging to segment-specific needsDevelops and executes district plan that translates regional priorities into weekly/daily activityManages pipeline, targeting, and follow-up to ensure consistent execution against demand-generation goals and adjusts approach based on performance and marketSkillsBachelor's degree or equivalent experience required3+ years of progressive sales experience with a high-level of organization, discipline, and self-structure, preferably within the building products industry1+ years of experience working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.)Ability to travel outside of local market up to 20% of the timeValid driver's license is required, and employment is contingent upon maintaining a satisfactory Motor Vehicle Record that meets the Company's driving eligibility standardsWillingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targetsAbility to negotiate and collaborate with business leaders to achieve an ideal outcomeStrong understanding of sales processes, sales funnel management, and sales practicesKnowledgeable of market segmentation and go-to-market strategiesFamiliar with Customer Relationship Management systems to aid in organization and planningStrong business/financial acumen, preferably regarding the construction industryUnderstanding business (builder/dealer/installer) financials (margins, turns, labor optimization), market opportunity and dynamics to advise partners for mutual growthFlexibility to identify and attend key activities within assigned territory while being accountable to a priority-based schedule with prospective customersAbility to influence internal and external stakeholders and advocate for JHBP, effectively building relationships at all levels of an organizationAble to present in front of large groups and convey messages in a captivating mannerFamiliar with key communication tools (DISC, SLII, etc.)Familiar with basic construction practices with the ability to understand residential construction processLearns James Hardie product line, including features, applications, installation considerations, and value drivers across residential and commercial projectsBenefitsQualifies for benefits and you will be eligible to participate in a bonus planCompetitive salary and bonus eligibilityDay-one health coverage medical, dental, vision, life insuranceVacation and company holidays401(k) with 6% matchEmployee Stock Purchase plan (ESP)Parental leave, wellness programsCompany OverviewJames Hardie Industries plc is a manufacturer of fiber cement products and systems for internal and external building construction It was founded in 1888, and is headquartered in Dublin, Dublin, IRL, with a workforce of 5001-10000 employees. Its website is https://www.jameshardie.com.