[Remote] QA Lead/Manager

Note: The job is a remote job and is open to candidates in USA. Virtual Connect Solutions is seeking a QA Lead/Manager to own and champion the overall QA strategy for their program. The role involves ensuring consistent and comprehensive QA activities, coaching teams, and managing automated testing strategies across multiple workstreams. Responsibilities • Own and champion the overall QA strategy for the program, including manual and automated testing approaches • Ensure QA activities across all workstreams are consistent, comprehensive, and aligned to program objectives • Act as the central point of accountability for program-level quality outcomes • Coach and guide workstream leads, QA analysts, and QA engineers to improve test coverage, automation effectiveness, and overall quality • Define and maintain the program-level QA strategy, test approach, and quality standards, including automation guidance • Establish QA governance, entry/exit criteria, and quality gates across test phases • Develop and manage QA plans, schedules, and dependencies across workstreams • Drive adoption of standardized QA templates, frameworks, and best practices • Define the overall automated testing strategy, including regression, smoke, and integration testing • Align automation frameworks, tooling, and execution standards across workstreams • Oversee automation coverage, execution results, and maintenance approach • Ensure automated tests are integrated into CI/CD or scheduled execution where applicable • Plan and lead End-to-End (E2E) Testing, User Acceptance Testing (UAT), automated regression testing, performance testing, and operational readiness activities • Coordinate with workstream leads on scope, data, environments, automation coverage, and resources • Ensure test scenarios reflect real-world business processes and integrations • Define and manage the defect reporting, triage, and resolution process • Ensure consistent defect logging, prioritization, and lifecycle management • Track and report QA KPIs including defect trends, automation coverage, execution results, and quality risks • Drive effective use of JIRA, Zephyr, Excel, and related QA tools • Standardize dashboards and reporting for program-wide visibility • Communicate QA status, risks, and recommendations to leadership and stakeholders Skills • 10+ years of experience in Quality Assurance, Test Management, or QA leadership roles • Proven experience leading QA at a program or portfolio level across multiple workstreams • Strong experience with automated testing strategies and frameworks • Hands-on experience planning and executing E2E testing and UAT • Proficiency with JIRA, Zephyr, Excel, and similar tools • Excellent communication and stakeholder management skills • Experience supporting large enterprise transformation or ERP programs • Experience working in complex, multi-system integration environments • Familiarity with CI/CD pipelines and test automation integration • ISTQB, CSTE, or similar QA certification Company Overview • At Virtual Connect, we specialize in providing top-notch virtual assistant support to professionals and businesses looking to delegate administrative tasks and focus on high-impact activities. It was founded in 2020, and is headquartered in Hyderabad, Telangana, IN, with a workforce of 2-10 employees. Its website is Apply tot his job