[Remote] Project Engagement Manager - SaaS

Note: The job is a remote job and is open to candidates in USA. Tekion Corp is a company focused on delivering strategic customer engagements in the SaaS domain. The Project Engagement Manager will manage customer-facing engagements, coordinate cross-functional teams, and ensure customer satisfaction through effective communication and program execution.ResponsibilitiesManages the planning and execution of customer-facing engagements, ensuring successful delivery against agreed timelines and objectivesActs as the primary liaison between customers and internal teams throughout the engagement lifecycleCoordinates cross-functional delivery efforts across Product, Engineering, Customer Success, and ServicesTracks engagement health, risks, milestones, and deliverables, ensuring transparency and alignmentSupports executive briefings, status reporting, and change management throughout engagementsCollaborates with internal stakeholders to identify growth opportunities and support long-term client successContributes to best practices, templates, and methodologies used in customer engagement managementSkills6–8 years of experience in customer-facing roles, such as engagement management, program delivery, or consultingProven experience coordinating cross-functional programs or enterprise customer engagementsBachelor's degree in Business, Communications, or related fieldStrong planning, communication, and risk management skillsFamiliarity with CRM and delivery tools such as Salesforce, Asana, Smartsheet, or JiraExperience in SaaS, technology, or enterprise delivery environmentsPMP, CSM, or other certifications are a plusBenefitsCompetitive compensation and generous stock options100% employer-paid top-of-the-line medical, dental and vision coverageGreat benefits including unlimited PTO, parental leave and free snacks and beveragesThe opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companiesBe part of an early stage, hyper-growth start-up with the opportunity to grow and prosperWork on the latest and coolest technologies – everything is home-grown and built ground-upA dynamic work environment with a strong sense of community and collaborationThe open and transparent culture that encourages innovation, rewards performance and discourages hierarchyExciting opportunities for career growth and developmentCompany OverviewTekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry. It was founded in 2016, and is headquartered in Pleasanton, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.tekion.com.Company H1B SponsorshipTekion Corp has a track record of offering H1B sponsorships, with 2 in 2026, 10 in 2025, 11 in 2024, 14 in 2023, 17 in 2022, 13 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.