[Remote] KinaTrax Operator

Note: The job is a remote job and is open to candidates in USA. Hawk-Eye Innovations is a sports technology company focused on high-fidelity data collection and analysis. As a KinaTrax Operator, you will play a critical role in live sports operations by ensuring high-quality data collection during games and sessions, combining attention to detail and technical awareness to support seamless data capture. Responsibilities Operate KinaTrax capture systems during live games and sessions to ensure accurate, complete data collection Verify camera readiness, system status, and capture setup prior to and during events Monitor live streams and system indicators to identify and address issues in real time Ensure all assigned captures are completed according to operational standards and expectations Perform basic technical troubleshooting during live operations (connectivity issues, camera streaming checks, system restarts, etc.) Confirm cameras are active, properly configured, and functioning as expected Elevate unresolved or complex technical issues to the appropriate internal team promptly and with clear documentation Initiate post-game kick-off steps to support timely downstream data processing Verify session completion, proper file generation, and readiness for processing Communicate capture completion status, anomalies, or known issues to the Data Processing team through established workflows Maintain clear communication with internal operations teams during and after events Document issues, deviations, or noteworthy events related to capture quality or system behavior Follow all operational protocols, escalation paths, and best practices to ensure consistent execution Skills Comfort working with computers and software tools Ability to learn and execute technical processes in live, time-sensitive environments Strong attention to detail and ability to stay focused during extended events Clear written and verbal communication skills Ability to remain calm and adaptable when issues arise Interest in sports, technology, or live operations Experience with sports data, motion capture, or system integration Comfortable working with camera-based systems Familiarity with scripting or simple automation tools Knowledge of camera calibration or GPU performance monitoring Experience in data processing operations, technical support, or a related role preferred Familiarity with servers, file systems, and basic troubleshooting steps (storage checks, remote monitoring, etc.) Comfortable working shift-based schedules and staying focused during critical live events Strong written skills for documentation and reporting Company Overview Hawk-Eye is a British company that develops vision-processing, video replay, and creative graphical technologies for sports. It was founded in 1999, and is headquartered in Basingstoke, Hampshire, GBR, with a workforce of 201-500 employees. Its website is