[Remote] Human Resources Manager - North

Note: The job is a remote job and is open to candidates in USA. Victra is Verizon’s largest premium retailer in the United States, focused on collaboration, innovation, and performance. The HR Manager will partner with leadership to foster positive employee relations, manage HR initiatives, and ensure compliance with legal requirements while maintaining confidentiality.ResponsibilitiesPartner directly with leadership on developing and maintaining positive employee relations in your assigned areaDrive participation, execution, and completion of performance and talent management programsAssist with investigations including interviewing complainants and witnessesMaintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory complianceCounsel and resolve employee relations issues, including manager/employee situations, employee engagement, policies and procedures, terminations and reorganizationsHandle extremely confidential and time sensitive information while navigating through escalated human resources issuesReview internal promotions and re-hire requestsManage human resource initiatives and special projects as well as research and recommend new ideasAll other duties as assignedSkillsBachelor's degree in Human Resources or related field5+ years of total HR experienceAbility to work business hours of assigned area including some evening and weekend support on an as-needed basis due to support of retail store operationsOutstanding listening and relationship management skillsDemonstrated flexibility to re-prioritize and adapt quicklyA high-level of proficiency in MS OfficeAbility to maintain absolute confidentialityStrong communication and inter-personal skills requiredDemonstrated critical thinking and problem-solving skillsCollaborative but also self-motivated, ability to work well autonomously, outgoing and focused on providing excellent customer service to our internal customersSound judgement with regards to when to escalate an issue to HR LeadershipDesire to have fun while being the best and to bring energy and enthusiasm to work every dayExperience with employment laws for assigned area preferredBenefitsPaid training and career development opportunities.Comprehensive health, dental, and vision insurance.401k retirement plan.Tuition reimbursement.Employee discounts on Verizon services.Referral bonuses and exciting contests.Career pathing opportunities.Company OverviewMobile technology shapes how people live, work, and stay connected - and Victra sits at the center of that evolution. It was founded in 1996, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 5001-10000 employees. Its website is https://www.victra.com/.