[Remote] Epic Certified Analyst - Orders

Note: The job is a remote job and is open to candidates in USA. CTG is seeking an experienced Epic Orders Analyst to support the expansion of Epic into Ambulatory and Behavioral Health settings across the health system. This role will focus on the design, build, and optimization of provider ordering workflows within Epic Orders, ensuring safe, efficient, and compliant ordering practices across outpatient and behavioral health environments.ResponsibilitiesDesign, build, and configure order sets, preference lists, and ordering workflows within Epic OrdersSupport expansion of Epic into ambulatory clinics and behavioral health programsConfigure SmartSets, order panels, and clinical decision support (CDS) toolsAlign ordering workflows with specialty-specific requirements (primary care, psychiatry, therapy services, etc.)Maintain order transmittal settings for ancillary departmentsBuild and maintain alerts, hard stops, and best practice advisories to promote patient safetyEnsure regulatory compliance for behavioral health medication ordering and documentationCollaborate with pharmacy and clinical informatics teams on medication-related workflowsSupport opioid stewardship, controlled substance workflows, and state prescribing regulationsEvaluate current and future-state workflows for ambulatory and behavioral health settingsStandardize order sets across service lines while maintaining specialty flexibilityReduce provider burden through streamlined ordering designParticipate in governance committees for order set review and approvalCollaborate with application teams (Ambulatory, Behavioral Health, Pharmacy, Lab, Radiology) to ensure end-to-end workflow integrityDevelop and execute test scripts for integrated workflowsSupport go-live planning, activation, and stabilization effortsTroubleshoot order routing, interface, and downstream system issuesMaintain comprehensive build documentationSupport change control and order set governance processesAssist with training materials and workflow education as neededSkillsExperience as an Epic Orders AnalystAbility to design, build, and configure order sets, preference lists, and ordering workflows within Epic OrdersSupport expansion of Epic into ambulatory clinics and behavioral health programsConfigure SmartSets, order panels, and clinical decision support (CDS) toolsAlign ordering workflows with specialty-specific requirements (primary care, psychiatry, therapy services, etc.)Maintain order transmittal settings for ancillary departmentsBuild and maintain alerts, hard stops, and best practice advisories to promote patient safetyEnsure regulatory compliance for behavioral health medication ordering and documentationCollaborate with pharmacy and clinical informatics teams on medication-related workflowsSupport opioid stewardship, controlled substance workflows, and state prescribing regulationsEvaluate current and future-state workflows for ambulatory and behavioral health settingsStandardize order sets across service lines while maintaining specialty flexibilityReduce provider burden through streamlined ordering designParticipate in governance committees for order set review and approvalCollaborate with application teams (Ambulatory, Behavioral Health, Pharmacy, Lab, Radiology) to ensure end-to-end workflow integrityDevelop and execute test scripts for integrated workflowsSupport go-live planning, activation, and stabilization effortsTroubleshoot order routing, interface, and downstream system issuesMaintain comprehensive build documentationSupport change control and order set governance processesAssist with training materials and workflow education as neededExcellent verbal and written English communication skillsAbility to interact professionally with a diverse groupBackground in settings that prioritize behavioral health as a core component of patient careBenefitsW2 Hourly onlyRemote - 3 days travel every month to CAPacific work hoursCompany OverviewCTG, a Cegeka company, is at the forefront of digital transformation, offering innovative IT solutions and services that accelerate your strategy and project momentum. It was founded in 1966, and is headquartered in Buffalo, New York, USA, with a workforce of 5001-10000 employees. Its website is http://www.ctg.com.Company H1B SponsorshipCTG has a track record of offering H1B sponsorships, with 4 in 2025, 11 in 2024, 5 in 2023, 7 in 2022, 10 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.