Account Manager

EMRG is an award-winning Digital Marketing Agency based in Los Angeles, seeking an experienced Account Manager with a passion for digital marketing. The role involves building relationships with clients, onboarding new accounts, coordinating tasks with the team, and ensuring client satisfaction through effective communication and problem-solving. Responsibilities Communicating with clients via email, video call, and phone Having in-person meetings with clients in the LA area (reliable transportation required) Onboarding new accounts as efficiently as possible Coordinating with our team to ensure tasks are completed in a timely manner Handling client issues professionally Communicating with our accounting department to ensure all work is billed Organizing tasks and notes using our various software Monitoring worker's time to ensure all time is entered and tracked Assisting the production team at on-site filmings Keeping an eye out for opportunities to grow client accounts Filing reports as required Handling special projects and new opportunities as they arise Skills Experience in account management: 1 year General understanding of digital marketing Passion for perfect execution Trustworthy, confident, and diligent Ability to communicate with clients via email, video call, and phone Reliable transportation for in-person meetings with clients in the LA area Ability to onboard new accounts efficiently Coordination with team to ensure timely task completion Professional handling of client issues Communication with accounting department to ensure all work is billed Organizing tasks and notes using various software Monitoring worker's time to ensure all time is entered and tracked Assisting the production team at on-site filmings Identifying opportunities to grow client accounts Filing reports as required Handling special projects and new opportunities as they arise Customer service experience Experience with various digital marketing services Experience using task-management tools such as Trello, Monday, Asana, or ActiveCollab Company Overview EMRG is a marketing & advertising company. It was founded in 2009, and is headquartered in Los Angeles, California, USA, with a workforce of 2-10 employees. Its website is