[Remote] Enterprise Account Manager (Expansion AE)

Note: The job is a remote job and is open to candidates in USA. Fleetio is a modern software platform that helps organizations manage their fleet operations. As an Enterprise Account Manager, you will develop relationships with high-value customers, driving expansion revenue and managing post-sale growth journeys.ResponsibilitiesUncover opportunities for expansion within existing key accounts and demonstrate the strategic and financial value our partnership brings to our customersDrive ARR expansion by aligning our products and features with customer goals and objectives and partnering with senior-level stakeholders to achieve business objectivesAchieve NRR objectives by managing complex renewal contracts and processes, as well as upselling and cross-selling new and additional productsPartner closely with Fleetio’s Customer Success team to maximize product adoption and optimization, value, and satisfactionCommunicate and present product demonstrations virtually (via teleconference) or in personServe as a thought leader and industry expert by providing meaningful industry insights and relevant trends and challengesSkills5+ years of sales and Enterprise Account Management experience with a track record of consistently and decisively exceeding quotasExperience owning customer relationships throughout the customer lifecycle (from onboarding to utilization and expansion)Extensive track record of undercovering customers business objectives to unlock previously unknown expansion opportunities, building multi-threaded and senior-level customer relationships, and articulating data-backed assessments of return-on-investment (ROI) to large-scale enterprisesExperienced and comfortable addressing C-Suite executives, operations managers, and sales executivesRelish opportunities to travel to view customer operations in-person to understand their use of technology and what opportunities exist for improvement or expansionKeen sense of timing, killer presentation skills, and the confidence to push back when necessaryAbility to remain focused and disciplined with your timeResults-driven, highly organized, and the ability to thrive under pressureResourceful and determined, yet not afraid to ask for helpExcited by technology and its ability to make you more productiveWorking in high paced, rapidly changing organizationAbility to travel as needed– up to 30% of time anticipated, usually for short stints (1-3 days, depending on location)BenefitsMultiple health/dental coverage options (100% coverage for employee, 50% for family)Vision insuranceIncentive stock options401(k) match of 4%PTO - 4 weeks (increases at year two!)12 company holidays + 2 floating holidaysParental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)FSA & HSA optionsShort and long term disability (short term 100% paid)Community service fundsProfessional development fundsWellbeing fund - $150 quarterlyBusiness expense stipend - $125 quarterlyMac laptop + new hire equipment stipendFully stocked kitchen with tons of drinks & snacks (BHM only)Remote working friendly since 2012 #LI-RemoteCompany OverviewFleetio is a fleet maintenance management software that helps businesses manage their fleet operations and optimize maintenance workflows. It was founded in 2011, and is headquartered in Birmingham, Alabama, USA, with a workforce of 201-500 employees. Its website is http://www.fleetio.com.