[Remote] Director, Specialty Pharmacy Fulfillment Operations

Note: The job is a remote job and is open to candidates in USA. Lumicera Health Services is defining the new norm in specialty pharmacy to optimize patient well-being. The Director of Specialty Pharmacy Fulfillment Operations is responsible for directing the vision, strategy, and delivery of pharmacy fulfillment operations, ensuring efficient and compliant processes while leading a cross-functional team.ResponsibilitiesConduct operational redesign and develop and execute business strategies that increase service levels, operational capabilities, and efficiencies. Including oversight of pharmacy capacity, new pharmacy locations, and pharmacy redesignDirect and oversee Patient Services and Specialty Programs staffing requirements by analyzing trends, developing forecasts, researching business requirements, and analyzing workflows, in conjunction with WFM functionCollaborate with IT leadership to ensure necessary systems and applications are in place to support fulfillment operations and that all operational systems are continuously evaluated for proper operation, efficiency, and tracking/reporting capabilitiesDevelop and implement strategic plans for the operational infrastructure of systems, processes and personnel designed to accommodate the growth objectives and new service offerings of the organizationDevelop and implement continuous operational improvements focused on enhancing the level of patient care while optimizing the customer experienceCollaborate with leaders from across the organization to optimize processes to improve efficiency, safety, and patient experienceOngoing monitoring, evaluation, and reporting of pharmacy service KPIs to other Pharmacy Managers and Executive LeadersAssist in the creation and reporting of ongoing Quality Improvement Projects, as well as actively participating and contributing to the Quality Oversight Review CommitteeInvestigate, present, and create business cases around new technology solutions and/or processes to aid in either more efficient pharmacy fulfillment operations or enhanced patient experienceDevelop and oversee an efficient, cost effective, safe, and patient-centric fulfillment strategy across all fulfillment locations, encompassing fulfillment process, packaging, shipping, and service delivery and recoveryOther duties as assignedSkillsGraduate of ACPE Accreditation School of Pharmacy with a B.S. Pharmacy or Pharm.D, degree with current, unrestricted license requiredCurrent resident Pharmacist license with current, unrestricted license; must continually maintain education credits to maintain active licensureThe ability to consistently interact cooperatively and respectfully with other employeesMinimum of five years as a licensed pharmacist preferred4 – 5 years' experience in specialty pharmacy preferredPrevious supervisory experience preferredManaged care and/or PBM experience preferredBenefitsTop of the industry benefits for Health, Dental, and Vision insurance20 days paid time off4 weeks paid parental leave9 paid holidays401K company match of up to 5% - No vesting requirementAdoption Assistance ProgramFlexible Spending AccountEducational Assistance Plan and Professional Membership assistanceReferral Bonus Program – up to $750!Company OverviewIf you are applying for a position at Lumicera Health Services, please only apply to jobs listed on https://navitus.com/our-company/careers/ Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being. It was founded in 2014, and is headquartered in Madison, Wisconsin, USA, with a workforce of 201-500 employees. Its website is https://www.lumicera.com/.