[Remote] Trust & Safety Operations/Security & Access Operations Manager

Note: The job is a remote job and is open to candidates in USA. Trilyon, Inc. is seeking a Business Operations Contractor to support sensitive operational workflows within a fast-paced technology environment. The role involves managing daily operational workflows across enterprise and government customer programs while ensuring secure, scalable, and compliant execution.ResponsibilitiesExecute customer account provisioning and configuration activities using internal administrative toolsProcess approved requests and validate successful implementationMaintain accurate operational records and close workflow requests on timeCoordinate execution across multiple internal environments and teamsEnsure access controls and permissions align with operational standardsEscalate issues, discrepancies, and blockers proactivelyRecommend updates to runbooks and operational procedures when improvements are identifiedSupport initiatives that improve operational efficiency and scalabilitySkillsProgram Management / Project Management experienceAccount Provisioning & Access Management exposureProcess Improvement & Operational Excellence mindsetExperience supporting security-sensitive or compliance-driven environmentsExceptional attention to detail and execution accuracyStrong stakeholder management & cross-functional collaborationAbility to manage high-volume operational workflowsComfortable working in internal systems and structured processesStrong written communication and escalation managementAvailability to work US Pacific Time (PST) hoursExperience in Business Operations, Platform Operations, Technical Operations, Deployment Support, Program Coordination, or similar functionsStrong organizational and execution skills across multiple workstreamsProven ability to manage sensitive and detail-oriented processesExperience collaborating across technical and business teamsComfortable operating in a high-accountability environmentStrong ownership mindset and problem-solving abilityCompany OverviewTrilyon, Inc. It was founded in 2009, and is headquartered in Cupertino, California, USA, with a workforce of 201-500 employees. Its website is https://trilyonservices.com/.