[Remote] Director of Operations, Installation & Maintenance

Note: The job is a remote job and is open to candidates in USA. Legence is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The Director of Operations, Installation & Maintenance will partner with executive leadership to drive operational excellence across multiple business units, focusing on solving complex operational challenges and improving execution.ResponsibilitiesPartner with the President and senior leadership to support operational priorities across multiple business unitsLead efforts to solve complex operational challenges related to installation and maintenance functionsAssess current workflows, identify inefficiencies, and implement process improvements that drive consistency and performanceSupport leaders and teams across union and non-union environments with a practical, business-minded approachDevelop and maintain operating rhythms, reporting structures, and accountability systems across business unitsStandardize key operational practices while allowing for business-unit-specific needsAnalyze business performance, identify trends, and recommend solutions to improve service, productivity, and executionCollaborate with leaders across functions to align operational decisions with business goalsSupport change management efforts and drive adoption of new processes, tools, and expectationsProvide coaching and operational support to managers and key stakeholders as neededSkillsBachelor's degree required; MBA strongly preferred5+ years of people management experience3–5 years of consulting, management, or operational leadership experienceExperience supporting multiple business units or locations in a complex environmentStrong background in solving operational problems and improving business performanceAbility to work effectively in both union and non-union environmentsStrong communication, analytical, and cross-functional leadership skillsProven ability to influence and partner with senior leadersMilitary/Trade leadership experience is a plusExperience in installation, maintenance, field operations, or similar service-based environmentsExperience leading through organizational growth, transformation, or process improvementStrong executive presence and ability to operate independently in a remote settingBenefitsParticipation in discretionary bonus plan based on company and individual performance401(k) Plan with Company Match: Currently match contributions dollar-for-dollar up to 4% of eligible pay; immediate vesting.Employer provided medical, dental, vision, prescription drug, Employee Assistance Program and accident & illness coverage.Employer provided basic life insurance and AD&D valued at 50K coverage amount with the option for voluntary buy up for additional coverage.Flexible non-accrual vacation; company holidays per policy.Business travel and related expenses reimbursed per company policy.Company OverviewLegence provides a comprehensive mechanical, electrical, plumbing, and maintenance services to improve building performance. It was founded in 1963, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is https://www.wearelegence.com.