[Remote] Digital Media Account Manager

Note: The job is a remote job and is open to candidates in USA. Green Line Digital is a marketing technology agency focused on enhancing clients' marketing performance through innovative platforms and automation. The Digital Media Account Manager will support enterprise-level client accounts by managing relationships, providing strategic oversight, analyzing performance data, and ensuring client satisfaction.ResponsibilitiesBuild and maintain exceptional relationships with client contacts, establishing trust, respect, and long-term partnershipsProvide strategic oversight and direction based on performance insights across various channels and campaign types, enabling clients to achieve business growth and improved efficiencyAct as the primary liaison between clients and internal teams, facilitating the clear exchange of insights, opportunities, and strategic recommendationsAnalyze performance data, identify actionable insights, and leverage industry experience to make recommendationsMonitor project timelines, coordinate tasks across internal teams, and ensure all deliverables meet client expectations on scheduleContinuously ensure client satisfaction through exceptional service, proactive communication, and consistent delivery of results, aiming for long-term client retentionSkillsBachelor's degree in Marketing, Business Administration, or a related fieldMinimum of 4-6 years of relevant experience in a large digital agency environmentProven track record managing significant enterprise or global client accountsDemonstrated expertise in digital media, including performance analytics across paid search, social media, programmatic display/video, and creative designStrong analytical skills, with the ability to interpret complex data sets, generate insightful reports, and provide strategic recommendationsExceptional communication, interpersonal, and negotiation skills, adept at managing client relationships at senior levelsHighly organized, detail-oriented, and capable of managing multiple priorities under pressureProficiency with reporting tools, analytics platforms, CRM software, and Google Workspace/Microsoft Office suiteBenefitsHealth, Vision and DentalEmployee 401(k)100% match up to 3%50% match on the next 2%3 weeks paid time off (maximum of 4 weeks with rollover)10 company holidays40 hours of sick leaveParental leaveAccess to company Uber accountCompany OverviewGreen Line Digital is a data and marketing technology services provider It was founded in undefined, and is headquartered in Madison, Wisconsin, USA, with a workforce of 51-200 employees. Its website is https://greenline.nyc.