[Remote] DevOps Engineer

Note: The job is a remote job and is open to candidates in USA. Zoom Communications, Inc. is seeking a DevOps Engineer to join their Engineering Operations Group. The role involves designing and maintaining scalable VoIP infrastructure, collaborating with cross-functional teams, and optimizing CI/CD pipelines.ResponsibilitiesDesigning, implement, and maintain scalable, secure, and high-availability VoIP infrastructure and services on cloud or colocation platformsBuild, operate, and optimize Kubernetes (K8s) clusters for containerized applications and microservicesDevelop and manage CI/CD pipelines (e.g., Jenkins, GitLab CI) to automate build, test, and deployment workflows to meet various operational and maintenance requirementsUtilize Infrastructure as Code (IaC) tools such as Terraform and Ansible to automate provisioning and configuration managementTroubleshoot and resolve complex issues related to VoIP systems, SBC, FreeSWITCH, and related infrastructure componentsManage and enhance production platform monitoring, alerting systems, and fault analysis to ensure rapid incident response and resolutionCollaborate closely with cross-functional teams—including development, operations, and product—to deliver reliable, high-quality servicesContinuously evaluate and integrate new DevOps tools and cloud-native solutions to enhance system automation and scalabilitySkillsHold qualifications in Computer Science, Engineering, Information Technology, or a related disciplineHave experience in AWS cloud infrastructure design and management (EC2, VPC, EKS, S3, IAM, CloudWatch, etc.)Have experience with CI/CD tools (e.g., Jenkins, GitLab CI) and Infrastructure as Code (IaC) frameworks such as Terraform or AnsibleDemonstrate expertise in containerization and orchestration technologies such as Docker and KubernetesDemonstrate expertise in Linux systems administration and network configurationDemonstrate knowledge of various cloud platforms, including AWS, OCI, and GCPDemonstrate comprehensive knowledge of networking and security principles, including SIP, RTP, NAT traversal, load balancing, firewalls, and encryptionGain practical experience with monitoring, observability, and alerting tools such as Prometheus, Grafana, ELK, and DatadogOccasional weekend work may be requiredAbility to work across the globe or multiple time zonesBenefitsIn addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.Company OverviewZoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing. It was founded in 2011, and is headquartered in San Jose, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.zoom.com.