REMOTE Class Action CSR

Our client, a leading organization in the customer service industry, is seeking a REMOTE Class Action CSR to join their team. As a REMOTE Class Action CSR, you will be part of the Customer Support Department supporting high-volume call center operations. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a proactive attitude, which will align successfully in the organization. Job Title: REMOTE Class Action CSR Location: El Segundo, CA Pay Range: Shift: 9AM EST to 8PM EST (8-hour shifts) What's the Job? • Provide exceptional customer service support via phone and written communication • Assist clients with class action inquiries and resolve issues efficiently • Maintain accurate and detailed records of customer interactions • Handle high call volumes with professionalism and patience • Collaborate with team members to improve service delivery What's Needed? • Excellent command of English, both written and spoken • Strong attention to detail and organizational skills • Ability to work flexible hours within the specified shift • Legal knowledge and call center experience for high-volume support is a plus • Spanish language skills are a plus but not required What's in it for me? • Competitive hourly pay of $21.00/hr • Contract-to-permanent employment opportunity • Gain valuable experience in a dynamic customer service environment • Work with a supportive and diverse team • Opportunity for career growth within the organization Upon completion of waiting period, associates are eligible for: • Medical and Prescription Drug Plans • Dental Plan • Supplemental Life Insurance • Short Term Disability Insurance • 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. Apply tot his job