[Remote] Catering Sales Manager
Note: The job is a remote job and is open to candidates in USA. Mo' Bettahs is a company that cherishes its core values of responsibility, hospitality, and culture. The Catering Sales Manager will be responsible for planning and executing catering orders, building relationships with local businesses, and ensuring customer satisfaction through effective communication and service.ResponsibilitiesServe as the first point of contact for all catering inquiries for the restaurants in your districtRespond promptly to inbound calls, emails, and online submissions to assist guests with catering ordersProvide detailed information about our catering menu, pricing, and service options while embodying the Aloha spiritAnswer customer questions, make recommendations, and upsell catering packages when appropriateProcess and confirm all catering orders with accuracy, ensuring all necessary details (guest count, dietary needs, delivery/pickup times, etc.) are recorded correctlyCoordinate order and delivery fulfillment with at your Mo’ Bettahs locationCommunicate effectively with your general manager and the team to ensure timely preparation and deliveryProactively follow up with customers to confirm details, provide updates, and ensure satisfactionMaintain a catering order log and track key performance indicators such as order volume, customer feedback, and repeat businessWork closely with each restaurants leadership to optimize the catering processIdentify opportunities to improve efficiency and guest experienceAssist in resolving any issues related to catering orders, ensuring a positive outcome for the customerSkillsAt least 18 years oldMust be authorized to work in the USMust have a valid driver's licenseAvailable to work Monday-SundayBasic experience with computers, i.e. Microsoft Suite, email, iPadAbility to travel 50% of the timeRestaurant experience preferredCompany OverviewIn 2008, brothers Kimo and Kalani Mack opened the doors to Mo’ Bettah Steaks now Mo’ Bettahs Hawaiian Style in Bountiful, Utah. It was founded in 2008, and is headquartered in Bountiful, Utah, USA, with a workforce of 1001-5000 employees. Its website is http://mobettahs.com/.