[Remote] Bilingual Inside Sales Associate

Note: The job is a remote job and is open to candidates in USA. First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. seeking a Bilingual Inside Sales Associate to manage follow-up processes and support the Inside Sales team. The role involves negotiating with dealerships, monitoring dealer behavior, and ensuring seamless communication across internal stakeholders to meet origination goals.ResponsibilitiesFollow-up with dealers on all eligible applications after approvalNegotiate with dealerships to win as many deals as possible with best possible terms for FHF (maximize FHF's "win-rate" for approved applications)Assist the dealer as single point of contact for all communication with internal FHF teamsMonitor dealer behavior to pick up red flags for dealer riskTravel required to dealerships based on assigned market needsSupport Outside Sales team with specific dealer-related initiatives to increase volumeSupport Servicing and Collections team to handle dealer complaints or other conflictsManage the list of open applications to ensure timely follow-ups with dealersOverall, manage all aspects of dealer communication across various internal FHF stakeholders to ensure a seamless experience for dealersSkillsDemonstrated historical career stabilityBA/BS degree required and/or equivalent work experience1 year of previous sales or banking experienceBilingual (English/Spanish or English/Portuguese)Excellent communication skillsAbility to multitask, self-reliantProficient knowledge of Excel and OutlookBenefitsGenerous salariesCompetitive health and welfare benefitsPaid vacation401(k) matchTuition reimbursementQuarterly social outingsMonthly lunchesA robust employee recognition, and training development program to enhance your career with usMaintaining a healthy work-life balanceCareer growthWe engage each employee to build a career plan that benefits everyone and we have a proven record of investing in youFHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, sexual orientation, age, and other identities. We will make accommodations when interviewing anyone with special needs.Company OverviewFirst Help Financial is an innovative auto finance company that provides customer-focused automobile lending services. It was founded in 2006, and is headquartered in Newton, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://firsthelpfinancial.com/.