[Remote] Associate Director, Business Operations - ePMO

Note: The job is a remote job and is open to candidates in USA. Medical University of South Carolina is seeking an Associate Director for Business Operations within their ePMO. This role involves leading a team of project managers to ensure successful project execution and governance, while fostering a culture of accountability and continuous improvement.ResponsibilitiesSupervise and mentor a team of 6–12 project managers (25%)Oversee project execution, ensuring alignment to scope, timeline, budget, and quality standards (15%)Facilitate capacity planning, project assignments, and resource balancing (15%)Lead project status reviews, facilitate escalation management, and drive risk mitigation efforts (10%)Ensure adherence to ePMO policies, project documentation standards, and ServiceNow/Smartsheet updates (10%)Partner with Information Solutions leaders, Operations Champions, and Executive Sponsors on project priorities (10%)Contribute to process improvement initiatives and tools used for tracking delivery metrics (10%)Support professional development plans and performance evaluations for PM staff (5%)SkillsBachelor's degree preferred or 5+ years of project management experience, including 2+ years of leadership or supervisory experienceProven experience in IT or healthcare project delivery environmentsExcellent interpersonal, organizational, and communication skillsMinimum five (5) years of direct leadership experience in a PMO or large matrixed organizationProven ability to influence, negotiate, and drive outcomes with senior executives and cross-functional stakeholdersDeep experience in project portfolio management, capital planning, and enterprise-wide reportingDemonstrated excellence in executive communication, risk management, change leadership, and benefit realizationPMP certification, Agile, or SAFe certifications a plusBachelor's degree in business administration, Healthcare Administration, Project Management, or related field preferred or ten (10) years of experience in program/project/portfolio management, with at least five (5) years leading enterprise-level strategic initiativesStrong preference for candidates with experience spanning multiple domains (e.g., IS, Clinical Operations, Facilities/Construction)PMP, PgMP, or PfMP certification; SAFe, Lean Six Sigma, or other agile/hybrid certifications strongly preferredFamiliarity with MUSC's mission, values, and strategic pillars is highly desirableCompany OverviewThe Medical University of South Carolina (MUSC) is a public institution of higher learning the purpose of which is to preserve and optimize human life in South Carolina and beyond. It was founded in 1824, and is headquartered in Charleston, sc, US, with a workforce of 10001+ employees. Its website is http://www.musc.edu.