[Remote] Associate Clinical Specialist, Pelvic Health - San Francisco
Note: The job is a remote job and is open to candidates in USA. Medtronic is a global leader in healthcare technology dedicated to improving lives through innovative solutions. The Associate Clinical Specialist for Pelvic Health will support surgical coverage, follow-up, troubleshooting, customer service, and education within a designated territory, while also engaging in market development activities as needed.ResponsibilitiesRepresents Medtronic Pelvic Health during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems)Maintains current knowledge about assigned products and services as well as competitive productsFor new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employeesEducates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiumsAssists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.)Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations. This position is able to place an order with customer service for pending purchase orders and product replacementMaintains open and effective communication with all district personnel, customers and other Medtronic employeesContributes to the completion of milestones associated with specific projects at the regional and/or national levelHas an understanding of all quality policy/system items that are applicableFollows all work/quality procedures to ensure quality system compliance and high quality workPerforms other related activities, as assignedSkillsHigh School Diploma or GED AND a minimum of 4 years of work experience in a clinical or medical sales roleAssociate's Degree AND a minimum of 2 years of work experience in a clinical or medical sales roleBachelor's degreeMust have a valid driver's license and active vehicle insurance policyMust be able to drive approximately 50% of the time within assigned territory and may require overnight travelBachelor's or Master's DegreeClinical skill and knowledge (ex. ability to conduct a simple trial, implant and/or refill a pump)Clinical experience with implantable Neuromodulation products and stim experienceExperience in servicing medical personnel on product useExperience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health careAbility to communicate effectively with sales and health care professionalsAbility to coach others on use of products and clinical applicationsExcellent organizational skillsAbility to prioritize under pressureAbility to manage multiple tasks simultaneouslyBenefitsHealth, Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insuranceLong-term disability leaveDependent daycare spending accountTuition assistance/reimbursementSimple Steps (global well-being program)Incentive plans401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums)Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)Temporary employees are eligible for paid sick time, as required under applicable state lawTemporary employees are eligible for the Employee Stock Purchase PlanCompany OverviewMedtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry. It was founded in 1949, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.medtronic.com.