[Remote] Applied AI Software Engineer

Note: The job is a remote job and is open to candidates in USA. Canvas Medical is the electronic medical records and payments development platform for healthcare. They are seeking an Applied AI Software Engineer to lead evaluations for agents in development and ensure the performance and reliability of AI features used in production settings.ResponsibilitiesDesign and execute large-scale evaluation plans for LLM-based agents performing clinical documentation, scheduling, billing, communications, and general workflow automation tasksBuild end-to-end test harnesses that validate model behavior under different configurations (prompt templates, context sources, tool availability, etc.)Partner with clinicians to define accurate expected outcomes (gold standard) for performance comparisons in domains of clinical consequence, and partner with other subject matter experts in other non-clinical domainsRun and replicate experiments across multiple models, parameters, and interaction types to determine optimal configurationsDeploy and maintain ongoing sampling for post-deployment governance of agent fleetsAnalyze results and summarize tradeoffs in clarity for product and engineering stakeholders, as well as for technical stakeholders among our customers and the broader marketTake ownership over internal eval tooling and infrastructure, ensuring speed, rigor, and reproducibilityIdentify and recommend candidates for reinforcement fine-tuning or retrieval augmentation based on gaps identified in evalsSkills5+ years of experience in applied machine learning or AI engineering, with a focus on evaluation and benchmarkingProficiency with foundation model APIs and experience orchestrating complex agent behaviors via prompts or toolsExperience designing and running high-throughput evaluation pipelines, ideally including human-in-the-loop or expert-labeled benchmarksSuperlative Python engineering skills and familiarity with experiment management tools and data engineering toolsets in general including, yes, SQL and database managementFamiliarity with clinical or healthcare data is a strong plusExperience with reinforcement fine-tuning, model monitoring, or RLHF is a plusCompany OverviewCanvas Medical is a healthcare platform for primary care practices. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 11-50 employees. Its website is https://canvasmedical.com/.