[Remote] Adobe CMS Business Analyst (contract)

Note: The job is a remote job and is open to candidates in USA. Xcel Energy is seeking a highly skilled Business Analyst to join their CMS Replacement Project, focusing on transitioning their main customer website onto Adobe Experience Manager. The role involves writing user stories, capturing business requirements, and supporting configuration efforts within an Agile Scrum team.ResponsibilitiesWrite high-volume, high-quality user stories with clear acceptance criteria to support development and configuration efforts across CMS, DAM, personalization, search, and integrationsCapture and translate business requirements into functional specifications and help refine design documents in collaboration with Business and Delivery teamsSupport configuration requirements for templates, components, and forms by clarifying requirements to guide DevelopersGather and document personalization requirements using AEM and Adobe Target, including audience targeting, A/B testing, and experience optimizationDefine and document website search requirements, including search configuration, indexing, relevancy, and faceting and filtering expectationsDefine integration requirements across the digital ecosystem, including Google Analytics 4, Salesforce CRM Chatbot and Live Agent functionality, Medallia, SSO, and other CMS and DAM integrations as neededAssist with content and asset migration efforts, including content and asset mapping to support the re-platforming initiativePartner with the Product Owner, Scrum Master, Lead BA, and Systems Integrator to drive delivery and maintain project momentumActively participate in all sprint ceremonies, including Daily Standups, Sprint Planning with estimation, Story Refinement meetings, Sprint Reviews, and Sprint RetrospectivesPerform functional validation and testing support on authored stories to confirm work was completed correctly, in partnership with the Product OwnerContribute to continuous improvement efforts by identifying opportunities to simplify and enhance team processesAct as a quality check on deliverables and overall user experience throughout the project lifecycleSkillsHands-on expertise with Adobe Experience Manager (AEM) Sites CMS and AEM Assets DAM, with strong, demonstrable knowledge across both sides of the ecosystemProven ability to write clear, customer-focused user stories using the traditional 'As a, I want, so that' format, with strong and well-defined acceptance criteriaExperience gathering requirements for Adobe Target and personalization, including audience targeting, A/B testing, and experience optimizationExperience gathering requirements for website search functionality, including out-of-the-box Adobe search, indexing, relevancy, and faceting and filteringStrong skills in requirements gathering, story refinement, and clarifying design documents in partnership with both Business and Delivery teamsExperience writing requirements for CMS and DAM integrations, including Google Analytics 4, Salesforce CRM, Medallia, SSO, and related digital ecosystem connectionsFamiliarity with content and asset management workflows for the purpose of requirements gathering and story writingAbility to balance business needs with technical feasibility in a fast-paced delivery environmentExperience supporting functional testing and validation of authored stories, with a UAT mindset and the ability to test from the customer's point of viewStrong communication and stakeholder management skills, with the ability to operate independently and manage deadlines responsibly5 or more years of experience as a Business Analyst working within Agile and Scrum delivery environmentsProven experience supporting CMS implementations and website re-platforming projects, ideally involving a migration from a legacy CMS to AdobeDemonstrated experience gathering requirements and writing user stories for CMS and DAM integrations and personalization toolingNo specific degree or certification is required; however, demonstrated expertise and a strong portfolio of relevant project experience in Adobe CMS and DAM implementations will be considered in lieu of formal credentialsFamiliarity with the Scrum Framework is requiredFamiliarity with the broader Adobe ecosystem, including Adobe Analytics and Adobe Launch and Tags, is a plusExperience in utility, regulated-industry, or large enterprise website environments is a plusScrum or Agile certification is a plusPrior experience on a Salesforce-to-Adobe or comparable legacy-to-Adobe migration is preferredCompany OverviewXcel Energy is an electric and natural gas energy company that offers a portfolio of energy-related products and services to customers. It was founded in 1909, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.xcelenergy.com/.Company H1B SponsorshipXcel Energy has a track record of offering H1B sponsorships, with 6 in 2025, 6 in 2024, 6 in 2023, 4 in 2022, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.