[Remote] Ad Operations Specialist - Client Success

Note: The job is a remote job and is open to candidates in USA. USA TODAY Co., Inc. is a diversified media company focused on empowering and enriching communities. The Ad Operations Specialist - Client Success will work closely with account executives to manage orders and client communications, ensuring timely and high-quality creative asset production. Responsibilities Assist with detailed client history reports, billing inquiries and rate requests as needed Manage insertion orders utilizing financial systems across multiple markets Communicate specs, inventory, availability, and deadlines to the Sales team, in addition, provide market specific information, such as date options, zoning options, special sections, etc Own the process of receiving, modifying and uploading creative assets including communication between client, sales and designers Work closely with sales executives to order multiple campaign tactics within deadlines and expected SLAs Communicate specs and collect creative assets and materials from clients Works as the liaison between the customer, account managers, account executives and designers in developing high-quality creative assets Communicates with customers on all ad production matters, including but not limited to deadlines, material needs, ad copy, proofs and corrections Generates clear layouts, provides style examples and assembles needed materials Review design quality and proofs to ensure quality and accuracy Skills Strong communication and interpersonal skills Ability to effectively communicate with customers and team members Possesses strong organizational skills, ability to manage multiple tasks, prioritize effectively and meet deadlines Proficiency in Microsoft Office, including Excel, Outlook, and Word Some graphic design experience is beneficial but not required Adobe suite or graphic design experience is a plus Company Overview LocaliQ is a marketing platform that helps businesses find and convert with a suite of marketing automation and insight tools. It was founded in 2018, and is headquartered in Pittsford, New York, USA, with a workforce of 1001-5000 employees. Its website is