[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. HBX Group is the world’s leading technology partner in the travel industry, connecting various brands through a vast network. They are seeking a proactive and strategic Account Manager to manage hotel partner relationships, optimize performance, and drive commercial success through tailored agreements and collaboration.ResponsibilitiesPromote digital tools and partner portal capabilities to enhance partner engagement and self-service efficiencyServe as the primary point of contact for hotel partners. Build rapport and trust through a consultative approach. Represent HBX at industry events and networking opportunitiesMonitor KPIs and performance metrics. Collaborate with Account Optimization Managers to ensure optimal commercial conditions. Identify opportunities through market trend analysisImplement strategic plans aligned with regional and company goals. Prioritize partner interactions and support ecosystem integration with tailored product offeringsUnderstand partner potential and negotiate agreements. Improve contracting quality to drive conversion and revenue growthWork closely with peers, stakeholders and other areas to ensure smooth executionEnsure consistent use of internal tools and processes. Provide feedback for continuous improvement and support regional standardizationSkillsAbility to build and maintain long-term, trust-based relationships with hotel partnersSkilled in consultative selling and understanding partner needsStrong negotiation skills with experience in structuring tailored commercial agreementsUnderstanding pricing, inventory, and distribution strategies in the hospitality sectorProficient in analyzing performance data and market trends to inform strategyAbility to translate insights into actionable plans that drive measurable resultsKnowledge of hotel revenue management principles and Travel ProductsExperience in identifying growth opportunities and optimizing partner performanceExcellent interpersonal and communication skills, with the ability to work cross-functionallyComfortable collaborating with internal teams and external stakeholders across regionsThrives in a fast-paced, evolving environmentCreative thinker with a proactive, solution-oriented mindsetMicrosoft ExcelTableau, Power BI, QlickView or similarMicrosoft Power PointSalesforce, HubSpot, Zoho or similarSalesloft, Outreach, Groove or similarQualifications in Business Administration, Tourism Management, or a related field desirable3+ years of experience in commercial roles with direct partner interactionProven experience in contracting, negotiation, and account planningExperience building and maintaining strong relationships with key stakeholders, including internal teams and external partnersAdept at managing multiple business priorities and complex situations with strategic thinking and composureExperience in a fast-paced, dynamic environment is essentialExperience developing and executing account growth strategiesBenefitsAs well as an attractive benefits package you will be able to work:Within an innovative, engaging and multicultural environment.Have the opportunity to build strong and lasting business relationships and friendships from around the world.Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.Company OverviewHBX is a travel tech company that provides a unique portfolio of travel products and services. It was founded in 2023, and is headquartered in Palma De Mallorca, Islas Baleares, ESP, with a workforce of 1001-5000 employees. Its website is https://www.hbxgroup.com/.