[Remote] Account Executive, Enterprise - Growth & Retention

Note: The job is a remote job and is open to candidates in USA. Highlight is a product intelligence platform that empowers brands to create products people love. They are seeking an experienced Enterprise Account Executive to manage high-value enterprise relationships, focusing on growth and retention while ensuring customer success and revenue generation.ResponsibilitiesOwn a portfolio of high-value enterprise accounts with full accountability for net revenue retention: renewals, expansion, and repeat business over timeServe as the trusted senior point of contact for insights, innovation, R&D, and sensory leaders, owning the relationship and the customer's experience of Highlight end to endDrive measurable value realization, connecting platform usage and study outcomes to each customer's stated priorities so renewals are won on results, not rescued at the deadlineGrow accounts commercially: identify and close expansion, cross-sell, and repeat project work across new business units, teams, and use casesPursue whitespace within your accounts with a hunter's instinct: map the organization, uncover new budget holders, and open doors that aren't already openLead sophisticated discovery to surface evolving workflows, new strategic initiatives, and unmet needs across the full product innovation lifecycleManage renewals proactively and commercially, identifying risk early and negotiating from a position of delivered valuePartner closely with Customer Enablement to drive onboarding, adoption, and the early wins that set up long-term growthNavigate complex, multi-threaded buying processes across procurement, legal, security, and executive leadershipForecast accurately and maintain pipeline rigor in CRM across renewals, expansion, and new opportunities within your accountsSkills6–10+ years of full-cycle enterprise sales experience, with a track record of growing and retaining strategic accounts over time, not only landing themDemonstrated success driving net revenue retention: you've expanded and renewed a book of business, not just closed it onceA hunter's mentality applied inside existing accounts: you don't wait for expansion to surface, you have a repeatable motion for finding whitespace, opening new stakeholder relationships, and creating demand where your champion can't reachComfortable across a range of deal sizes and structures, from low-to-mid six-figure subscriptions to smaller repeat project work, and able to sell the value in eachStrong ability to navigate complex buying committees and align multiple stakeholders around a shared visionConfident selling a consultative, value-based solution, and able to re-sell the platform internally even where an existing relationship is already in placeSkilled at commercial renewal negotiation, protecting and growing revenue without eroding trustExceptional executive presence with strong presentation, negotiation, and relationship-management skillsHighly self-motivated with a bias toward action, accountability, and ownership in fast-moving environmentsBackground selling into CPG, retail, or consumer brands, or experience selling data, analytics, or market research software, is a strong plus and will accelerate your rampBenefitsHealth insurance (medical, dental, vision) with 100% of employee premiums coveredUnlimited PTOFlexible, remote WFH cultureAccess to the iconic Hearst Tower & its facilities in NYC (should you choose to ever be in person)Company OverviewHighlight is an AI-powered product intelligence platform delivering fast, meaningful insights to consumer brands. It was founded in 2021, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.letshighlight.com/.