[Remote] Account Executive

Note: The job is a remote job and is open to candidates in USA. Influx is a rapidly growing company that provides high-quality customer support services. They are seeking an experienced Account Executive to build the Account function and unlock expansion revenue within their existing client base.ResponsibilitiesGenerate expansion revenueIncrease the strength, breadth, and scope of Influx's relationships within client organisations beyond the initial point of contactIdentify and understand the specific situation, needs, and challenges of clients; match the right Influx solution to their requirementsGuide clients through their buying journey and decision-making hurdlesPartner closely with Delivery Directors and SDMs to rapidly source, follow up on, and nurture expansion leadsNurture and manage your pipeline using Hubspot, LinkedIn, Sybill, the People App, and Google MeetCommunicate back to the business what you're working on, why, and what's working - contribute actively and accurately to pipeline reporting and meetingsWin expansions. Close dealsSkillsOver 3 years of experience in sales, account management, or customer success across Digital services, SaaS software, CX solutions, or similarExcellent communication skills - you can take the lead in a conversation, leave no room for interpretation, and know when it's time to listenPartnership-building skills - you build strong relationships with multiple stakeholders at a client and help them drive internal changeEntrepreneurial energy - you're persistent, excited about B2B relationships, and you know how to find and close expansion opportunitiesCommercial instinct - you understand recurring revenue, can identify upsell signals early, and you closeBenefitsThe opportunity to make a real commercial impact at a fast-growing scale-up.Working closely with global leaders and delivery teams on high-value client growth.A remote working arrangement in a globally distributed organisation, with business trips expected a few times a year.Uncapped earning potential with a commission structure rewarding expansion wins.Company OverviewSupport Operations on Demand, 24/7 It was founded in 2013, and is headquartered in Collingwood, Victoria, AUS, with a workforce of 501-1000 employees. Its website is http://influx.com.